Kai-Eberhard Lueg

An integrated and digital GBS is nirvana for many shared services and GBS organisations yet the journey toward that is by no means an easy one. It is a business transformation quest that requires answering some hard questions and calling bold shots. This panel gathers the best of the best from the industry to help paving the road for all organizations who are on this journey together: 

• What are the key pillars for integrated GBS delivery 
• Understanding the capability gap and exploring best paths for achieving integrated and digital GBS
• Identifying and overcoming potential roadblocks along the way
• Sharing suggestions and practical steps to take for organisations who are at different phases for their GBS journey: Standardise, Optimise & Integrate