Kelly Nobles is an Executive Leader at GE, leading the global shared services organization Project Management Office as well as the Regional Lead for Middle East, Turkey and Africa.
She is an accomplished executive with 15 years of experience in Finance, Shared Services and Project Management across various financial operations functions and transformation initiatives. Kelly is experienced in managing global teams with depth across the US, Middle East and Africa. Kelly holds a Bachelor of Science in International Business and Finance from the University of Dayton and is currently pursuing her EMBA with INSEAD.
As shared services continue to grow and mature, many companies are operating with a hybrid model with both captive and outsourced teams. It is critical to develop an shared services eco-system to strive for process and service excellence, manage the intricate stakeholder and customer relationships, meanwhile embracing digital and technological innovations for the next level performance. This masterclass will dive deep into the strategies, tactics, challenges and key steps that GE Global Operations has taken in the past 12 months to transition themselves from a captive to such an Eco-system. Join this masterclass and get all your questions answered as Bjorn taking you through their journey:
· Case study: Transitioning from a captive 11,000 person organization to a shared services Eco-system
· Delivering process innovation and service excellence through a central shared services team, 3rd party providers and business specific teams
· What have been the key lessons learned?