Krystian Bestry

Chief Executive Officer Adaptive Group

Since 2015, Krystian Bestry has been the CEO and President of the Management Board of ADAPTIVE Solutions & Advisory Group – the partnership of industry leaders with the benchmark expertise in the areas of business architecture, process optimization and productivity improvements, set-up and transformation of SSC, business support functions and outsourcing contracts. In 2007 - 2014 he has been the Vice-President and Services Head for EMEA region at Infosys BPO Ltd., responsible for the overall business growth strategy incl. several unit set-up and acquisition projects. In 2004 - 2007 Krystian has been Operations Director of the European Service Center of Philips Electronics and one of the co-founders and the Vice-president of the Management Board of Association of Business Service Leaders (ABSL).

Workshops - Monday 7th September

Thursday, July 9th, 2020

11:30 AM Global Process Ownership in the digital transformation era: Critical steps to a mature Global Business Services Model

The session will bring the comprehensive practitioner’s view on challenges of global business process management function and its role in SSC success - from SSC ‘Incubation Phase’ to a mature Global Business Services Model:

·        From strategy to execution – the role of the GPO in the organisation change

·        Process re-engineering and target operating model as the basis for effective GBS set-up

·        Develop process governance and transparent measures reflecting business opportunities

·        GPO in the driving seat for harmonisation and digitalization

·        Knowledge management framework as key enabler for SSC success

·        Evolving strategies for process automations

Check out the incredible speaker line-up to see who will be joining Krystian.

Download The Latest Agenda