Mark Harrison has been in Credit Managment ( Order to Cash) for 35 years and is considered by many to be an expert in his field.
His career experience spans a range of industries across EMEA and includes the transition and development of successful Order to Cash functions in the Shared Services sector in Central Europe.
Being a firm believer in the Shared Services concept and its potential, Mark is a regular presenter at conferences across Europe and beyond sharing his first hand operational experience, inspiration, passion and enthusiasm.
Mark possesses rare insight and understanding of the essential skills , organizational processes and business culture needed to run a successful O2C function and shares this knowldege in simple language. ( He is not a fan of Management Speak!)
Mark is the founder of the ACCEE, The Association of Credit for Central and Eastern Europe, holds an BA (Honours) degree in Credit Management from the University of West London, is a Fellow of the UK CICM and is Catalyst level in Lean / Six Sigma methodology.
The Association (ACCEE) is committed to training and education and has delivered innovative consultancy, E-Learning, workshops and qualifications to more than 2000 O2C professionals across the CEE region in 6 different languages with a +95% approval rating.
The Association has recently introduces a simple but highly effective Comparative Performance Measure for benchmarking and added AI and BI to the very popular Telephone Collections Workshops.