Nadia Hutchinson

Global Human Resources Operations Director Kantar

Nadia is an international human resources leader with wide experience in transformation, change management and shared services.  She joined Kantar at the end of 2018 leading HR Operations globally.  Her experience at British American Tobacco plc. as part of their global HR transformation team saw her leap in to the changing world of digital technologies and data management.  Prior to this she was leading the HR Shared Service function for Standard Chartered Bank across Europe.

Nadia, who is English, holds degrees in History, Spanish and Business Administration whilst also speaking Spanish.

Her experience has spanned the financial services, management consultancy and magic circle legal arenas covering everything from payroll through to risk, compliance and life-cycle processes management.

She has a passion for sharing insights, activities that encourage youth engagement and education, being a school governor, travel and spending time with her young family.

Main Conference Day 3 & Masterclasses

Wednesday, May 13th, 2020

2:00 PM SSWomen: Leadership and Development

In today’s agile, customer-centric world, SSO leaders need to be able to exhibit skillsets beyond the traditional and transactional. The ability to respond quickly to fast- changing external factors, to create collaborative, innovative and cultures across global organisations is critical for a forward-looking Business Services professional.
In this session, discover how to create a team and a culture of business innovators, and how to create not only a culture of continuous improvement, but a company culture that thrives off of service excellence.
In this session, hear from two SSO leaders about how they are looking at the transformation of their internal capabilities as their wider industry transforms. Learn how they are ramping up their value-add capabilities, redefining their leadership, looking at elements such as crowdsourcing recruitment, and enhanced training and development to create the leaders of tomorrow.
In this session, participants will discuss the core competencies required in an ever-changing SSO environment, and will leave the conference with solid takeaways about how to build a SSC team that excels, and how to develop your own leadership capabilities into the 2020’s.

Check out the incredible speaker line-up to see who will be joining Nadia.

Download The Latest Agenda