Natarajan Gopalan

Global Head of Integrated Business Services Philip Morris International

Week 1 Wednesday, 9th September: Themed Presentations (Free to Attend)

Wednesday, September 9th, 2020

2:00 PM Case study: Accelerating process integration and talent management to advance your GBS transformation

·        Implementing a robust GBS integration strategy and framework

·        Developing clear and standardised metrics and KPIs to achieve service excellence

·        Developing integrated global process capabilities beyond functions and locations

·        Developing a productive talent management system as core to GBS transformation

Check out the incredible speaker line-up to see who will be joining Natarajan.

Download The Latest Agenda