Head of Artificial intelligence and Digital Service Management. Our mission is to provide great user experience and improve productivity in an agile workplace.
Accounting and Finance has long been a high-ROI target for automation, yet there is more to be gained than from throwing technologies such as RPA and OCR at the problem. A modern approach to transforming this shared service puts user experience, citizen developers and globalization at the center of design, resulting in higher rates of straight-through processing, user adoption and scalability across a global organization. Learn how Siemens took this approach to raise the bar on its AP operation to meet tighter SLAs, accelerate its payback and prepare for rapid growth and change. In this session, we will cover:
· How Siemens used a modern approach to AP Automation that changed the game and success factors for digitization;
· Putting user experience and citizen developers into the equation yields better results than automation for its own sake;
· How COVID has changed the game for digital transformation with remote work, technology burnout and accelerated digitization.