Réka is leading the Hungarian GBS practice, and also responsible for developing the GBS practices of EY in Czech Republic, Serbia and Slovakia. She has 15 years of GBS experience both on corporate and consulting side, with main focus on operating model designs, transition support and process improvements. Before joining EY in 2015, she had tax lead roles in GBS centres.
GBS sector has become a stand-alone industry in Central & Eastern Europe with more than half a million of jobs. The focus is on delivering services in an efficient and effective way, with intelligent automation being a key driver. Has this journey been successful? Has it been a hit or a hype? Share your views and learn from other SSC Heads in this closed door exchange.