A global leader, with a career spanning over 29 years, having worked in various countries in Asia-Pacific, US and Europe in senior leadership roles at a country, regional and global level with global MNCs, across multiple industries. Experience spans across multiple disciplines including Global Business Services (GBS/TBS), Finance, HR, Customer Relationship Management, Product Marketing, Data & Analytics, Business Relationship Management, Global Process Ownership, Audit & Compliance, Process Automation, M&A Integration and Strategy. An established thought leader in the shared services and GBS discipline.
In his current role as SVP & Global Head of Takeda Business Solutions, Sanjay provides strategic leadership as well as create an environment where my organization is empowered to reimagine, rethink and recreate an enhanced and simplified end user experience for everyday processes in Finance, HR & Procurement, leaving our business to focus on what really matters…..Better health for people, brighter future for the world. Key areas of focus include: • beyond efficiency, focus on delighting end users • provide end-to-end services with a solutions mindset • be agile and responsive to changes in the business environment • leverage data & digital platforms, play a critical role in broader business changes and embrace NextGen talent development as a true source of distinctiveness
Today’s companies compete at the level of ability to change and the speed of it. Industry wide transformation are taking place on daily bases. How are sharing services and GBS organisations supporting business strategies and leading these transformation are not only critical to shared services organisations but to the entire company. Hear from top level GBS and shared services leaders on strategies and tactics that they are implementing to drive this:
· Connecting and aligning with the mothership vision
· Building the process backbone for the company to set the foundation for transformation
· Establishing shared services as the next-generation incubator for digital, automation and AI capabilities
· Becoming the data hub and nerve centre to support business strategy decision making
· Becoming the talent incubator: Developing and exporting talent to other areas of business
As the country boarders closed up, the trend of reverse globalisation resurfaces. Will this disappear when the pandemic is over or will this be a longer term trend that will reshape how businesses making decisions on their offshore strategies? This panel will bring the industry leaders to share their thoughts and predict the trends that will redefine the very core of the shared services industry.