07 - 09 July, 2020 | Online

Fast-track your service strategy in 2020. Redefine business services for the smart, agile, automated business environment.

Introducing you to SSOW UK & Ireland Digital Week where you will redefine business services for the smart, agile, automated business environment

Shared Services and GBS leaders from UK & Ireland have been at the forefront of leading the pursuit of the next level of performance excellence and value creation. As global shared services and GBS continues to be reinvented by digital transformation, SSO Leaders across the UK & Ireland are continually asking business critical questions on how to best re-engineer processes, digitise business services, improve customer service, deliver SSO models and productivity which support your organisation in this highly disruptive time.

It is for this reason we have created SSOW UK & Ireland Digital - a virtual way to discuss and answer these questions. Learn virtually and digitally from your peers.

SSON calls for UK & Ireland’s shared services and GBS leaders to deep dive into the profound changes in shared services models and push the boundary of innovation to become smarter, more agile and yet the trusted business partner required to be the enabler to the enterprise.

For SSC’s in the UK and Ireland, regardless on where you are on your SSC journey, now is the time to revisit, review, and recalibrate your operations in light of new operating conditions and a world transformed.

View the SSOW UK & Ireland Digital Week Programme

Fast-track your service strategy in 2020.

Introducing you to SSOW UK & Ireland Digital Week where you will redefine business services for the smart, agile automated business environment.

View the agenda to see the panel discussions, interactive workshops and discussion groups you could be a part of.

Agenda at a glance

7th July
10 AM BST Panel Discussion: How are leading GBS and Shared Services Centres driving enterprise transformation?
11 AM BST Utilising intelligent automation to deliver a digitised Shared Services delivery model
12 PM BST Designing, Planning and Implementing Digital Business Services
1 PM BST Driving advanced customer and stakeholder experience in your SSC

8th July
10 AM BST Next Generation Services: Taking your service delivery organisation to the next level
11 AM BST The role of Process Mining in accelerating Shared Services transformation
12PM BST Data is the new oil: Unlocking business insights to drive decision support
1PM BST Developing entrepreneurial organisations to create a culture of Innovation: Breaking the traditional

9th July
10 AM BST LESSONS LEARNT PANEL: Balancing Culture And Value When Driving Process Excellence in SSOs
11 AM BST The role of Global Process Ownership in the digital Transformation era: Critical steps to a mature Global Business Services model
12 PM BST Unlocking productivity and performance through employee engagement
1 PM BST SSC leaders on the front line: Surviving the current crisis and protecting against a future one

Access from Anywhere

No travel needed! Learn and hear about the latest insights from the comfort of your home or workplace.

Engaging Live Q&A

Ask what YOU want to know. Deepen your understanding of the session topics with authentic and valuable conversations.

Join us at SSOW UK & Ireland Digital Week

    • Listen to best practices in operations, strategizing and development
    • Gather the tools to gain a seat at the strategic table and earn your role to lead the enterprise transformation
    • Grasp the possibilities of the rapidly changing digital landscape
    • Listen to case studies from companies who are creating world-class cultures within their organisations
    • Adopt the tools and practices to enable your organisation to grow and diversify your service
    • Become a pioneer for customer excellence, and develop your strategy to create the business partnering organisation of the future
    • Deliver  a digital, agile service agenda in a disruptive climate
    • Create a culture of performance, engagement and team work for crisis situations and beyond
    • Debate how and if Brexit will impact the Shared Services sector in the UK

Digital Sponsorship Opportunities

With COVID-19 upending the conference industry and the networking opportunities it provides, SSON is taking the necessary steps to ensure your organisation continues to have the ability to demonstrate thought leadership, generate valuable leads and build new relationships with practitioners. There has never been a more crucial time to be relevant!

Partnering with us on SSOW UK&I will enable you to engage with a captive audience from your target demographic through speaking sessions and case studies, further establish your company as a market and thought leader online and generate high quality sales leads.

If you're interested in discussing sponsorship and participation further, contact us at partner@iqpc.co.uk

SSOW UK & Ireland Digital Week Event Sponsors