11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
Agenda Day 1
Monday, May 13th, 2019
Many global organisations hold GBS up as the “holy grail” of shared services, but it’s not the right course of action for everyone.
Hear how Telenor Group has made the strategic decision to “de-globalise” GBS, divesting IT from shared services.
In this session, discover:
•When to address the strategic rationale of TOM transformation
•How this transformation is leading to a challenging of the negative perception of SSC
•When to notice and how to address the need for change