11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
Anton Blokland, Vice President - Head of Global Business Process at Telenor Group
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Anton Blokland

Vice President - Head of Global Business Process
Telenor Group

Check out the incredible speaker line-up to see who will be joining Anton.

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Agenda Day 1

Monday, May 13th, 2019

4:00 PM Target Operating Model Transformation – What to do when “Going Global” hasn’t gone to plan

Many global organisations hold GBS up as the “holy grail” of shared services, but it’s not the right course of action for everyone. 
Hear how Telenor Group has made the strategic decision to “de-globalise” GBS, divesting IT from shared services.

In this session, discover:
•When to address the strategic rationale of TOM transformation
•How this transformation is leading to a challenging of the negative perception of SSC
•When to notice and how to address the need for change