11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
Agenda Day 3
Wednesday, May 15th, 2019
In this panel session, discover how leading organisations are prioritising customer experience, truly putting excellent service at the heart of what they do.
Discover how they are:
•Redesigning operations with the customer in mind
•Leveraging technology platforms to make the customer experience as seamless as possible
•Utilising data to help understand where the gaps are