11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal

Nima Motazed

Managing Director, Head of Global Services Bratislava
Swiss Re

Agenda Day 3

Wednesday, May 15th, 2019

11:30 AM Customer Centricity Panel – How Should you Measure Satisfaction?

In this panel session, discover how leading organisations are prioritising customer experience, truly putting excellent service at the heart of what they do. 

Discover how they are:
•Redesigning operations with the customer in mind
•Leveraging technology platforms to make the customer experience as seamless as possible
•Utilising data to help understand where the gaps are

Check out the incredible speaker line-up to see who will be joining Nima.

Download The Latest Agenda