11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
Robbert Aerts, Regional Service Lead EMEA, Global Business Services at AkzoNobel
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Robbert Aerts

Regional Service Lead EMEA, Global Business Services

Check out the incredible speaker line-up to see who will be joining Robbert.

Download The Latest Agenda

Agenda Day 1

Monday, May 13th, 2019

4:30 PM Lessons Learnt Panel: Lift & Shift, Location Strategy, Addressing the Scope of Your SSO

There are so many things to consider when setting up a SSC/GBS organisation from scratch, and whether this is your first time or your fifth, there are still lessons to learn.

In this session, learn from SSO leaders about their top tips and tricks regarding SSO launch:
•How to decide which TOM is right for you
•Understanding key drivers – what is the catalyst for business service?
•Linking location strategy to your long-term goals

Agenda Day 2

Tuesday, May 14th, 2019