11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
Regional Service Lead EMEA, Global Business Services
Agenda Day 1
Monday, May 13th, 2019
There are so many things to consider when setting up a SSC/GBS organisation from scratch, and whether this is your first time or your fifth, there are still lessons to learn.
In this session, learn from SSO leaders about their top tips and tricks regarding SSO launch:
•How to decide which TOM is right for you
•Understanding key drivers – what is the catalyst for business service?
•Linking location strategy to your long-term goals
Agenda Day 2
Tuesday, May 14th, 2019