11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
Agenda Day 1
Monday, May 13th, 2019
According to SSON’s 2018 Report, 63% of European SSCs are either testing or planning some form of Artificial Intelligence within their BSO. However, as the lines between “traditional automation”, RPA, and AI become more and more blurred, what are the key criteria Business Services leaders need to establish in order to kick-start an Artificial Intelligence programme?
In this session:
•Do you need to have embarked upon an RPA programme before you can start looking into AI?
•A discussion on the opportunities and limitations of AI (Chatbots, NLP, and beyond)