11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal

20th Annual SSON Impact Awards

These globally recognised awards honour excellence in shared services, business services and outsourcing. Take this opportunity to tell SSON and the world about the award winning work that you and your shared services organisation is doing. Take to the stage with the 2020 Impact Awards winners to share the impact of your operations!

Winners will be announced live on stage by a panel of expert judges at the  20th Annual European Shared Services and Outsourcing Week 2020, in Lisbon this May.

Applications are open now! Complete your submission on our secure online platform, save your progress for later and even make amends on your submission up until the deadline.
Dates for your diary:
Application Deadline
2nd February 2020
Finalists Announced
9th March 2020
Onsite Interviews
11th May 2020 at SSOW
Awards Ceremony
12th May 2020 at SSOW
The 2020 Awards categories available to take home are:
Business Transformation Impact Award
This award category is focused on the strategy, improvement methodology, benefits, and hard improvements that have been made by a shared services organisation.
Customer Centricity Impact Award
This award category is focused on the strategy, methodology, benefits, and hard improvements a shared services organisation has made to improve the focus on the customer.
Process Improvement & Value Creation Impact Award
This award category is focused on the strategy, improvement methodology and benefits/hard improvements in process improvement and value creation that have been made by a shared services organisation.
Creative Talent Management Impact Award
This award category is focused on the strategy, skill sets, improvement methodology, the rise of digital talent, benefits, and hard improvements that a shared services organisation have made to talent management. 
Change Management Impact Award
This award category is focused on the strategy, improvement methodology, employee engagement techniques, benefits, and hard improvements that a shared services organisation have made to navigate through change.
Automation Impact Award
This award category is focused on the strategic automation methodology that is being used, benefits, and hard improvements that the automation has brought to a shared services organisation.
For more information about each category, the awards judges and to hear from previous winners and judges, please download a copy of the SSON Impact Awards Guide here.

All applications must be submitted via the online awards platform. The platform provides a secure site for you to submit your application whilst providing you with the information you need to make the most out of your entry. The new platform also gives you the freedom to save your application for later and make amends after you have submitted.

Please contact us at ssowawards@iqpc.co.uk with any questions.
2019 SSON Impact Awards Winners
Automation Impact Award
Business Transformation
Impact Award
Change Management Impact Award
Credit Suisse
Coca-Cola European Partners
Abbott
Creative Talent Management
Impact Award
Customer Centricity Impact Award
Process Improvement & Value Creation Impact Award
Mondelez
Deutsche Telekom European Services AG
EDP Group