September 2019

PRE-CONFERENCE WORKSHOP DAY: Tuesday, September 10

9:00 am - 9:30 am Registration & Breakfast

9:30 am - 11:00 am WORKSHOP A: INTELLIGENT AUTOMATION BOOTCAMP

Phil Searle, Founder & CEO at Chazey Partners

Phil Searle

Founder & CEO
Chazey Partners

Esteban Carril, Managing Director LATAM at Chazey Partners

Esteban Carril

Managing Director LATAM
Chazey Partners

11:00 am - 11:15 am Morning Networking Coffee Break

11:15 am - 12:45 pm WORKSHOP B: SHARED SERVICES 101: WHAT YOU NEED TO KNOW TO SUCCESSFULLY DESIGN, BUILD & IMPLEMENT A SSO IN LATIN AMERICA

Brad DeMent, Partner at ScottMadden

Brad DeMent

Partner
ScottMadden

Honorio Padrón, Partner at Scott Madden

Honorio Padrón

Partner
Scott Madden

12:45 pm - 1:15 pm Networking Lunch

1:15 pm - 2:45 pm WORKSHOP C: HOW COGNITIVE PROCESS INTELLIGENCE CAN HELP DEFINE AND MEASURE THE ROI OF AUTOMATION PROGRAMS

Beth Bourg, Senior Product Marketing Manager at FortressIQ

Beth Bourg

Senior Product Marketing Manager
FortressIQ

2:45 pm - 3:00 pm Networking Break

Concurrent Workshops

3:00 pm - 4:30 pm WORKSHOP D: TRANSFORMING YOUR SHARED SERVICES ORGANIZATION TO ACHIEVE OPERATIONAL EXCELLENCE
Juan Ignacio Araya, Director CRFSS, Finance Operations at Stryker

Juan Ignacio Araya

Director CRFSS, Finance Operations
Stryker

Concurrent Workshops

3:00 pm - 4:30 pm WORKSHOP E: BUILDING A ROBUST CHANGE MANAGEMENT STRATEGY TO EFFECTIVELY COMMUNICATE THE BUSINESS VALUE OF SHARED SERVICES AND DRIVE ADOPTION
Alberto Castro, Head of Centers of Excellence LATAM at Uber

Alberto Castro

Head of Centers of Excellence LATAM
Uber

4:30 pm - 4:30 pm End of Workshops