Shared Services Latin America

31 August - 03 September, 2020 | San Jose, Costa Rica

Past Performance Drivers for Latin American Shared Services

Past Performance Drivers for Latin American Shared Services

SSON Analytics surveyed Shared Services professionals in Latin America to find out the talent challenges and Intelligent Automation (IA)/ Robotic Process Automation (RPA) strategies in this region. Play with the data to answer core questions such as:

  • What is the most significant challenge Latin American SSCs face regarding talent?
  • What are the most noteworthy skill deficits within SSC staff in this region?
  • What is the most popular strategy to attract and retain talent?
  • Where are Latin American SSCs on their IA/ RPA journey?
  • Is there a strong preference for any strategies to develop IA capability?
  • What is the most popular way Latin American SSCs are incorporating IA/ RPA?
  • What are the technology priorities for HR SSCs?

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