Shifting to a digital operating model promises to improve customer journeys, optimize processes, and boost ROI. However, evolving to digital presents a unique challenge to shared services leaders. If your SSO is considering going digital, this session is for you. Our presenter will walk you through the risks and pitfalls SSO and GBS face when embracing digitalization as well as the rewards of getting it right. Leave this session with insight to take your SSO into the digital age, unlock the potential gains and push the boundaries of business services.
• Constraints relating to process and workflow, talent development, and
• Integrating legacy systems with newer digital technologies
• Talent and skill required to make the move to digital transformation
Check out the incredible speaker line-up to see who will be joining Mario.