Rafael Hermida

Country Manager Uruguay Mercado Libre

MAIN CONFERENCE DAY 1: Tuesday, September 10

Saturday, September 21st, 2019

11:05 AM CASE STUDY: LESSONS LEARNED FROM HIGHLY EFFECTIVE SHARED SERVICES IN LATAM

In this session, participants will:
·         Learn about Willis Towers Watson and Mercado Libre’s journeys from small offshore hubs to consolidated shared service centers.  Find
out which were their best practices to lead and drive a successful transformation from the southern cone.
·         Explore how both companies are leading change through talent management and personalized training initiatives, from performance
measurement frameworks to using available state grants to further develop employees.
·         Identify how important agile leadership and be prepared for a full-scale shift to digital ways of working has become in being successful
in today’s shared services marketplace 

Check out the incredible speaker line-up to see who will be joining Rafael.

Download The Latest Agenda