Rochelle Hood

PMP, Global Head of Customer Analytics and Research SSON

MAIN CONFERENCE DAY 1: Tuesday, September 10

Saturday, September 21st, 2019

8:30 AM HOW ANALYTICS IS PUTTING LATAM ON THE MAP

Enterprise organizations are examining where to deliver work and reassessing sourcing models in the age of digital workers.  With labor arbitrage falling further down the criteria list for evaluating service delivery locations, knowledge and talent skill levels begin to rise up.  What are some of the categories of comparison?  Get an up close look at the categories and analytics that help LATAM stand out

Check out the incredible speaker line-up to see who will be joining Rochelle.

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