How Geoban's SSO Improved Performance through "Digitalisation"
This webinar will explain how to deliver state-of-the-art Shared Services support in the digital age
Shared Services Organisations are under immense pressure as customers continue to deploy digital technologies to change how they interact with their consumers and employees. This puts the emphasis on how you cope with the change in volumes and the reduction in processing times whilst still delivering the service levels agreed with your customers.
Find out how you can leverage digital opportunities for significantly improved performance.
We've invited experts from eg solutions – who have decades of experience in transforming businesses and have caused a revolution in the shared services community – along with the Head of Systems Administration at Geoban, part of the Santander Group, to explain how to adapt to the changes in consumer expectations, and the challenge of the ‘always-on’ shared services environment.
Join us and learn how to:
- provide a seamless consumer experience for customers
- enable the whole workforce to collaborate and achieve agreed service levels
- deliver measurable improvements in performance and capacity
- win business through guaranteed productivity gains
- get 20-40% productivity gains from existing contracts (guaranteed!)