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Hi, I've signed up for SSON memebrship and try to download the white paper on "e;The 5 principles for operating Lean HR | SSON"e; for last couple of days. No luck. The message I keep receiving is "e;An error has occured. The staff will be sent a notification"e;. Is there a way to get hold of this white paper in any way? Who shall I contact for help?