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        <title><![CDATA[ Global Business Services (GBS) RSS Feed]]></title>
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        <description><![CDATA[ &lt;p&gt;&lt;b&gt;Global Business Services (GBS)&lt;/b&gt; is one of the hottest areas of corporate development in driving optimized performance across business support services. Today, GBS is often the delivery engine for digital transformation, an industry that&#039;s projected to grow dramatically from USD 1.8 trillion in 2022 to 2.5 trillion in 2025, besides being the #1 priority for most boards and CEOs.&lt;/p&gt;&lt;p&gt;Interested in learning about GBS? Look no further. We have authoritative news, podcasts, reports and features on to help your business process.&lt;/p&gt; ]]></description>
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        <pubDate>Tue, 28 Jul 2026 02:24:37 +0000</pubDate>
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                <title><![CDATA[Scaling Human-Centered Design]]></title>
                <link>https://www.ssonetwork.com/index.php/human-resources/columns/scaling-human-centered-design?utm_medium=RSS</link>
                <description><![CDATA[ IBM’s Enterprise Design Thinking scaled human-centered innovation, improving collaboration, digital transformation, and business outcomes. ]]></description>
                <author><![CDATA[ santana.edesio@gmail.com (Edesio Santana) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/human-resources/columns/scaling-human-centered-design?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 14:51:35 +0000</pubDate>
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                <title><![CDATA[How Modern Enterprises Are Rebuilding Remote Access from the Ground Up]]></title>
                <link>https://www.ssonetwork.com/index.php/intelligent-automation/articles/modern-enterprises-remote-access-ground-up?utm_medium=RSS</link>
                <description><![CDATA[ Modern enterprises are replacing legacy VPNs with identity-based access, Zero Trust, and SASE to secure hybrid work and reduce risk. ]]></description>
                <author><![CDATA[ office@alexvakulov.com (Alex Vakulov) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/intelligent-automation/articles/modern-enterprises-remote-access-ground-up?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 13:56:00 +0000</pubDate>
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                <title><![CDATA[Fearless Leadership in Uncertain Times]]></title>
                <link>https://www.ssonetwork.com/index.php/global-business-services/columns/fearless-leadership-uncertain-times?utm_medium=RSS</link>
                <description><![CDATA[ Fearless leadership in uncertain times: how courage, resilience, diversity, and collaboration helped transform crisis into opportunity during a TEDx journey. ]]></description>
                <author><![CDATA[ santana.edesio@gmail.com (Edesio Santana) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/global-business-services/columns/fearless-leadership-uncertain-times?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 07:40:43 +0000</pubDate>
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                <title><![CDATA[When to Switch BPO Providers and When to Fix the One You Have]]></title>
                <link>https://www.ssonetwork.com/index.php/global-business-services/columns/switch-bpo-provider-fix-one-you-have?utm_medium=RSS</link>
                <description><![CDATA[ Before switching BPO providers, assess trust, costs, root causes, and AI readiness. Learn when to fix the relationship and when to move on. ]]></description>
                <author><![CDATA[ southwell.justin@gmail.com (Justin Southwell) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/global-business-services/columns/switch-bpo-provider-fix-one-you-have?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 07:40:43 +0000</pubDate>
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                <title><![CDATA[Designing the Future R2R Operating Model: From Fragmented Processes to Intellige...]]></title>
                <link>https://www.ssonetwork.com/index.php/finance-accounting/articles/future-r2r-operating-model?utm_medium=RSS</link>
                <description><![CDATA[ Reinvent Record-to-Report with intelligent finance platforms, AI, standardized processes, embedded controls, and real-time insights at scale. ]]></description>
                <author><![CDATA[ amishakapoor23@gmail.com (Amisha Kapoor) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/finance-accounting/articles/future-r2r-operating-model?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 07:40:43 +0000</pubDate>
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                <title><![CDATA[Is Shared Services Ready for Agentic AI?]]></title>
                <link>https://www.ssonetwork.com/index.php/intelligent-automation/articles/is-shared-services-ready-agentic-ai?utm_medium=RSS</link>
                <description><![CDATA[ Discover how shared services can prepare for agentic AI, boost efficiency, transform operations, and build a future-ready service model. ]]></description>
                <author><![CDATA[ rjyeldell@comcast.net (Robert J. Yeldell, Jr.) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/intelligent-automation/articles/is-shared-services-ready-agentic-ai?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 07:40:43 +0000</pubDate>
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                <title><![CDATA[Your GCC&#039;s Missing Capability: The Case for Building Financial Recovery Internal...]]></title>
                <link>https://www.ssonetwork.com/index.php/finance-accounting/articles/case-for-building-financial-recovery-internally?utm_medium=RSS</link>
                <description><![CDATA[ Build financial recovery as an internal GCC capability to retain knowledge, leverage AI-driven reskilling, reduce leakage, and drive continuous improvement. ]]></description>
                <author><![CDATA[ rachelg@bottomlinerc.com (Rachel Guttenberg) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/finance-accounting/articles/case-for-building-financial-recovery-internally?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 07:40:43 +0000</pubDate>
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                <title><![CDATA[HR Leadership Through Layered Disruption: How Shared Services Can Build Resilien...]]></title>
                <link>https://www.ssonetwork.com/index.php/human-resources/articles/hr-shared-services-layered-disruption-resilience?utm_medium=RSS</link>
                <description><![CDATA[ HR leaders can build resilience through agile operating models, trusted data, human-centered AI adoption, and empathetic change leadership. ]]></description>
                <author><![CDATA[ beth.brown@ssonetwork.com (Beth Brown) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/human-resources/articles/hr-shared-services-layered-disruption-resilience?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 07:40:43 +0000</pubDate>
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                <title><![CDATA[Purple People: The Great Unlock for GBS]]></title>
                <link>https://www.ssonetwork.com/index.php/human-resources/articles/purple-people-great-unlock-gbs?utm_medium=RSS</link>
                <description><![CDATA[ Why GBS needs “purple people” who can connect process, technology, data, governance, talent, and AI into one operating system. ]]></description>
                <author><![CDATA[ deborah.kops@sourcingchange.com (Deborah Kops) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/human-resources/articles/purple-people-great-unlock-gbs?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 07:40:43 +0000</pubDate>
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                <title><![CDATA[Why Finance Needs Its Own Strategy in 2026 (And How to Build One)]]></title>
                <link>https://www.ssonetwork.com/index.php/finance-accounting/articles/finance-needs-own-strategy-2026?utm_medium=RSS</link>
                <description><![CDATA[ Finance needs its own strategy in 2026, moving beyond cost efficiency to make deliberate choices on where to play and how to win. ]]></description>
                <author><![CDATA[ joe@joesagrilla.com (Joe Sagrilla) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/finance-accounting/articles/finance-needs-own-strategy-2026?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 07:40:43 +0000</pubDate>
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                <title><![CDATA[Why BPO Relationships Plateau After Go-Live – And How to Prevent It]]></title>
                <link>https://www.ssonetwork.com/index.php/global-business-services/columns/bpo-partnership-plateau-go-live?utm_medium=RSS</link>
                <description><![CDATA[ BPO relationships often plateau after go-live as suppliers shift to cost-focused delivery and buyers lack clear strategy for ongoing value and innovation. ]]></description>
                <author><![CDATA[ southwell.justin@gmail.com (Justin Southwell) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/global-business-services/columns/bpo-partnership-plateau-go-live?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 07:40:43 +0000</pubDate>
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                <title><![CDATA[AI Agents: The New Identity Governance Challenge for Shared Services]]></title>
                <link>https://www.ssonetwork.com/index.php/intelligent-automation/articles/ai-agents-identity-governance-challenge-shared-services?utm_medium=RSS</link>
                <description><![CDATA[ AI agents are transforming operations but create new identity governance risks, requiring strict access control, monitoring, and ownership to ensure secure auto ]]></description>
                <author><![CDATA[ office@alexvakulov.com (Alex Vakulov) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/intelligent-automation/articles/ai-agents-identity-governance-challenge-shared-services?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 07:40:43 +0000</pubDate>
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