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        <title><![CDATA[ Global Business Services (GBS) RSS Feed]]></title>
        <link>https://www.ssonetwork.com/index.php/rss/categories/global-business-services</link>
        <description><![CDATA[ &lt;p&gt;&lt;b&gt;Global Business Services (GBS)&lt;/b&gt; is one of the hottest areas of corporate development in driving optimized performance across business support services. Today, GBS is often the delivery engine for digital transformation, an industry that&#039;s projected to grow dramatically from USD 1.8 trillion in 2022 to 2.5 trillion in 2025, besides being the #1 priority for most boards and CEOs.&lt;/p&gt;&lt;p&gt;Interested in learning about GBS? Look no further. We have authoritative news, podcasts, reports and features on to help your business process.&lt;/p&gt; ]]></description>
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        <pubDate>Fri, 30 Oct 2026 11:55:02 +0000</pubDate>
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                <title><![CDATA[Transformation Tips For Effective Outsourcing]]></title>
                <link>https://www.ssonetwork.com/index.php/global-business-services/articles/transformation-tips-effective-outsourcing?utm_medium=RSS</link>
                <description><![CDATA[ Make outsourcing work with change management tips on stakeholder engagement, communication, and adoption for a resilient operating model. ]]></description>
                <author><![CDATA[ john.nolan@cnb.com (John Nolan) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/global-business-services/articles/transformation-tips-effective-outsourcing?utm_medium=RSS</guid>
                <pubDate>Thu, 29 Oct 2026 16:32:42 +0000</pubDate>
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                    <item>
                <title><![CDATA[How Can Business Process Owners Use Agentic AI?]]></title>
                <link>https://www.ssonetwork.com/index.php/intelligent-automation/articles/how-can-business-process-owners-use-agentic-ai?utm_medium=RSS</link>
                <description><![CDATA[ Discover how business process owners can use agentic AI to resolve exceptions, reduce manual work, and measure results while maintaining controls. ]]></description>
                <author><![CDATA[ rjyeldell@comcast.net (Robert J. Yeldell, Jr.) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/intelligent-automation/articles/how-can-business-process-owners-use-agentic-ai?utm_medium=RSS</guid>
                <pubDate>Thu, 29 Oct 2026 11:54:46 +0000</pubDate>
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                <title><![CDATA[From AI Readiness to Human Leadership: Editor’s Reflections from SSOW Autumn 202...]]></title>
                <link>https://www.ssonetwork.com/index.php/global-business-services/articles/from-ai-readiness-to-human-leadership-ssow-autumn?utm_medium=RSS</link>
                <description><![CDATA[ Five lessons from SSOW Autumn 2026 on AI, human leadership and building a more connected, people-centric GBS organization. ]]></description>
                <author><![CDATA[ beth.brown@ssonetwork.com (Beth Brown) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/global-business-services/articles/from-ai-readiness-to-human-leadership-ssow-autumn?utm_medium=RSS</guid>
                <pubDate>Tue, 27 Oct 2026 12:16:49 +0000</pubDate>
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                    <item>
                <title><![CDATA[What’s Your GBS Decision-Making Style?]]></title>
                <link>https://www.ssonetwork.com/index.php/human-resources/articles/what-is-your-gbs-decision-making-style?utm_medium=RSS</link>
                <description><![CDATA[ Explore the top 10 decision-making styles of GBS leaders, from autocratic to consultative, and discover which style resonates with you. ]]></description>
                <author><![CDATA[ deborah.kops@sourcingchange.com (Deborah Kops) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/human-resources/articles/what-is-your-gbs-decision-making-style?utm_medium=RSS</guid>
                <pubDate>Tue, 27 Oct 2026 11:02:14 +0000</pubDate>
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                    <item>
                <title><![CDATA[SSOW Post-Show Report (San Diego 2026)]]></title>
                <link>https://www.ssonetwork.com/index.php/shared-services/post-show-reports/ssow-2026-key-insights-and-event-highlights?utm_medium=RSS</link>
                <description><![CDATA[ Discover key insights from SSOW San Diego 2026, including attendee trends, top sessions, AI strategies, and the future of shared services. ]]></description>
                <author><![CDATA[ sson.marketing@ssonetwork.com (Shared Services &amp; Outsourcing Network) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/shared-services/post-show-reports/ssow-2026-key-insights-and-event-highlights?utm_medium=RSS</guid>
                <pubDate>Tue, 06 Oct 2026 15:00:45 +0000</pubDate>
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                    <item>
                <title><![CDATA[How Can Shared Services Turn AI-Created Capacity into Business Value?]]></title>
                <link>https://www.ssonetwork.com/index.php/intelligent-automation/articles/shared-services-ai-created-capacity-business-value?utm_medium=RSS</link>
                <description><![CDATA[ Discover how shared services leaders can turn AI-created capacity into growth, cost savings, process improvement and higher-value work. ]]></description>
                <author><![CDATA[ rjyeldell@comcast.net (Robert J. Yeldell, Jr.) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/intelligent-automation/articles/shared-services-ai-created-capacity-business-value?utm_medium=RSS</guid>
                <pubDate>Thu, 24 Sep 2026 08:51:55 +0000</pubDate>
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                    <item>
                <title><![CDATA[Is Your Shared Services Operating Model Ready for Transformation?]]></title>
                <link>https://www.ssonetwork.com/index.php/transformation/articles/shared-services-ready-for-transformation?utm_medium=RSS</link>
                <description><![CDATA[ Discover why shared services transformations fail: and how stronger operating models, data foundations and employee engagement unlock AI value. ]]></description>
                <author><![CDATA[ beth.brown@ssonetwork.com (Beth Brown) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/transformation/articles/shared-services-ready-for-transformation?utm_medium=RSS</guid>
                <pubDate>Thu, 24 Sep 2026 13:30:58 +0000</pubDate>
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                    <item>
                <title><![CDATA[Securing the Boardroom Seat for GBS: Mastering the Language of Influence]]></title>
                <link>https://www.ssonetwork.com/index.php/global-business-services/articles/securing-the-boardroom-seat-for-gbs?utm_medium=RSS</link>
                <description><![CDATA[ Learn our top three takeaways from Shared Services and GBS Select San Diego on communicating effectively with the board. ]]></description>
                <author><![CDATA[ eve.michell@ssonetwork.com (Eve Michell) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/global-business-services/articles/securing-the-boardroom-seat-for-gbs?utm_medium=RSS</guid>
                <pubDate>Thu, 24 Sep 2026 14:13:25 +0000</pubDate>
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                    <item>
                <title><![CDATA[Why GBS Transformation Needs a Special Kind of Leader]]></title>
                <link>https://www.ssonetwork.com/index.php/global-business-services/columns/gbs-transformation-special-leader?utm_medium=RSS</link>
                <description><![CDATA[ Explore the journey of leadership through the lens of personal experience, highlighting the importance of adaptability and the dynamics of strategy execution. ]]></description>
                <author><![CDATA[ test@test.com (Mauro Portela) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/global-business-services/columns/gbs-transformation-special-leader?utm_medium=RSS</guid>
                <pubDate>Tue, 01 Sep 2026 00:00:05 +0000</pubDate>
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                    <item>
                <title><![CDATA[The Future of Business Services]]></title>
                <link>https://www.ssonetwork.com/index.php/global-business-services/columns/future-business-services?utm_medium=RSS</link>
                <description><![CDATA[ Enterprise services are evolving from operational hubs into strategic partners, connecting people, processes, data and intelligence to drive resilience. ]]></description>
                <author><![CDATA[ santana.edesio@gmail.com (Edesio Santana) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/global-business-services/columns/future-business-services?utm_medium=RSS</guid>
                <pubDate>Mon, 24 Aug 2026 09:56:44 +0000</pubDate>
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                <title><![CDATA[The Operational AI-Readiness Layer: How Organizations Can Ensure Integrity in Th...]]></title>
                <link>https://www.ssonetwork.com/index.php/intelligent-automation/reports/the-operational-ai-readiness-layer?utm_medium=RSS</link>
                <description><![CDATA[ Explore how the Operational AI-Readiness Layer can help GBS leaders improve data readiness, strengthen governance, and build stronger foundations for AI success ]]></description>
                <author><![CDATA[ eve.michell@ssonetwork.com (Eve Michell) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/intelligent-automation/reports/the-operational-ai-readiness-layer?utm_medium=RSS</guid>
                <pubDate>Thu, 22 Oct 2026 11:08:38 +0000</pubDate>
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                    <item>
                <title><![CDATA[Why Service Portfolio and Catalog Are the Gateway to GBS.ai]]></title>
                <link>https://www.ssonetwork.com/index.php/global-business-services/whitepapers/service-portfolio-catalog-gateway-gbs-ai?utm_medium=RSS</link>
                <description><![CDATA[ Discover why AI can't fix a broken service catalog. New EY and ServiceNow research reveals an 8-step framework to build the GBS foundation AI needs... ]]></description>
                <author><![CDATA[ sson.marketing@ssonetwork.com (Shared Services &amp; Outsourcing Network) ]]></author>
                <guid>https://www.ssonetwork.com/index.php/global-business-services/whitepapers/service-portfolio-catalog-gateway-gbs-ai?utm_medium=RSS</guid>
                <pubDate>Tue, 06 Oct 2026 15:52:42 +0000</pubDate>
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