Digital transformation and the advancement of automation continue to widen its reach across Shared Services Organisations, BPO’s and GBS centers. The IA APAC DIGI Summit will bring together client case studies demonstrating practical application of automation along with a view of how automation is changing the face of service delivery. The expansion of a digital workforce necessitates changes in the way resources are planning, work is managed & delivered and the importance of culture of innovation.
Please join us for interactive exchanges to learn from industry experts and solution providers as they share their experiences and lessons learned. This online conference is free-of-charge and open to all industry professionals interested in the field of Intelligent Automation.
Day 1 - 21 May 2019
0930 - 1015 SGT - Brought to you by Automation Anywhere
Thinking about Cognitive Automation: Start with Top Use Cases
Markoss Martina, Senior Director Next Generation Technologies, Automation Anywhere, Asia Pacific
When companies take the leap into “Automation World,” they typically start with RPA, where they can easily configure software to automate repeatable and mundane processes. Extending these automation initiatives to reap the benefits of cognitive technologies changes a purely back-office process efficiency play into a true digital-labor initiative. But first you have to cross the Data Sea – where dark data is surely lurking – and you have to navigate some unchartered territory.
This session will explore how to prepare for the automation journey – how to identify the right use cases.
1030 - 1130 SGT
Leading in the Fourth Industrial Revolution
Sudhir Dasamantharao, Global Director & Head Of Global Business Services - AMEA, Boston Scientific
Sumit Mitra, Chief Executive Officer, Tesco Bengaluru
Leaders from some of the largest global enterprises gathered at the World Economic Forum annual meeting to discuss leadership as the world transforms. We’ve gathered our own panel of our Global Business Services executives to share their views on talent, customer centricity and delivering stakeholder value in the age of digital transformation and changing market conditions.
Our panel will explore:
1145 - 1230 SGT - Brought to you by EdgeVerve
Case Study: Scaling Automation Intelligently and unlocking its full potential at Service Stream
LJ Augusto, Technology & Continual Improvement Manager, Service Stream – Fixed Communications
Parijat Sahai, Director of Solutions Consulting, EdgeVerve
In today’s fast-paced world, the edge belongs to the pioneers and disruptors. The need of the hour is Intelligent Automation, a seamless convergence of RPA and AI, to handle today’s complex business demands as well as those of the future. Join this webinar to hear Sateesh Seetharamiah, Global Product Head at EdgeVerve and LJ Augusto, Technology & Continual Improvement Manager at Service Stream talk about their enterprise Intelligent Automation journey with AssistEdge.
1300 - 1345 SGT Brought to you by - Kryon
Using Intelligent Process Discovery to Maximize your Automation
Warren Ledingham, General Manager - APAC, Kryon
Robotic Process Automation (RPA) is the one innovation and operational efficiency significantly impacting the nature of business by introducing a set of solutions that will enable true digital transformation. You are no doubt encountering many challenges in your digital journey regarding adoption of automation solutions across your enterprise.
Many enterprise leaders struggle with how to get started: Which processes to automate? Which processes are the most valuable to automate?How to discover the right processes quickly, saving time and money?
From this session you’ll learn:
Day 2 - 22 May 2019
0930 - 1015 SGT
Governance and Leadership in the Time of RPA
Governance is rarely done well reactively; a framework should be put in place before any deployment begins. In this session we’ll explore typical leadership challenges stemming from RPA implementations. Tilak will share insights on essential elements when building a COE model and effective governance approaches.
Presenter: Tilak Banerjee, Senior Director – GFSS, Conduent
1030 - 1115 SGT
The Benefits AI Technologies in your Back ,Middle and Front Office Operations
Anil Bhavnani Director, BPO and Digital Transformation, India Site Leader, Pfizer
Is AI the best medicine for your operations? Join Anil as he shares his Do’s and Don’t’s of AI and takes us along for a journey through Pfizer’s incorporation of AI into their operations. Learn how Chatterbox has become the preferred prescription for a digital assistant that delivers results.
In this session, we’ll explore:
1130 - 1215 SGT
Construction Zone – Building a COE
Ankur Bansal, SSON Columnist, Author “The Great RPA COE Challenge”
With IA and RPA gaining strategic importance in organizations the focus on setting up an Automation COE has never been more important. Centers of Excellence (CoE) are essentially the way to embed Intelligent Automation deeply and effectively into an organization. From pouring the foundation to putting on the roof our panelists will share insights and recommendations on the 5 core elements needed to have your CoE meet stakeholder ‘code.”
From this session you’ll learn about:
CEO Tesco Global Business Service
Chief Transformation Officer; Director, Global Business Services APAC
Author of “The Great RPA COE Challenge”
Technology & Continual Improvement Manager
Service Stream – Fixed Communications
Vice President and Global Product Head of AssistEdge
Senior Director Next Generation Technologies
Automation Anywhere, Asia Pacific
General Manager, APAC
Senior Director – GFSS
How do I join the online conference?
Register above using the form and your login will be emailed to you a week before the event. Your session access links and final agenda will be emailed to you one week prior to the conference.
How much does it cost to attend?
The Intelligent Automation APAC Digital Summit is completely free to attend.
Where is it located?
This is an online conference, which means that it can be accessed anywhere in the world through a desktop, laptop, mobile device or tablet. Audio and presentation viewing is accessed through an internet connection.
Can I access the slides post-event?
All presentations will be available after the conference via the on-demand recording link. When presenters have also approved for their slides to be available for download they will be made available in the Resource List folder inside the session and also in the digital gift bag post-event.