How Process Discovery Works Towards Amplifying Operational Productivity

For most enterprises, difficulties in realizing the full value of automation programs start with acquiring an accurate and comprehensive mapping of all their business processes. The organizations that can understand their processes, can use data to accelerate decision making, leverage the knowledge of their workforce, and, from that, build the right disciplines and procedures to adjust quickly to change, will be the winners moving forward. One such tool that enables this ‘deep dive’ beyond other conventional methods is Process Discovery.

Per a survey conducted by EdgeVerve with senior operations executives, almost 70% of the respondents indicated that their main objective of embarking on the automation journey is to improve productivity and efficiency within operations. This is corroborated by the findings of a recent survey from the Process Excellence (PEX) Network, which demonstrates that the key focus area for process improvement is now firmly on operations. As a result, organizations are now reflecting on their performance during the pandemic and refocusing themselves on improving operational productivity.

This report, created in collaboration with EdgeVerve, discusses how Process Discovery works, and how it has become a must-have tool for helping organizations make data-driven decisions on their internal processes.