8 Social Media Trends You Should Know About

Posted: 03/14/2017
Social CRM 2
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Shared Services need to be ever more aware of and vigilant about using multiple digital channels for communicating with other centers, with stakeholders and with their customers. Here are 8 of the key trends you are facing this year – #3, #4 and #7 are especially important for SSOs...The past 12 months have been huge for social media. From

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