3 Questions on RPA: How to Ramp Up; How to Build Governance; And How to Leverage Additional Technologies

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Thursday, February 16, 2017
11:00 AM - 12:00 PM EST
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Viji Varghese is one of the most impressive RPA enthusiasts we have met to date, and we are delighted that he has agreed to host this session. Viji is a frequent speaker on RPA and in this webinar will address the three most common questions he is asked by fellow practitioners:

  1. How do you take a proof of concept/pilot to the next level? Bots only makes sense if you can leverage them at speed, so the key challenge is to create a production line of sorts to churn out robots on demand
  2. How do you get the right governance processes around a robotics program to ensure that you have the bots under control – and not the other way around?
  3. How do you leverage other, emerging technologies to take your projects to the next level? This includes Artificial Intelligence, Cognitive capabilities, and Machine Learning.

Whatever you do, don't miss this session by a true robotics enthusiast and expert in this emerging field.

A Look at a Few Real World Industry Use Cases – by ANZ

*This webinar was previously recorded as a session in the 2nd Robotic Process Automation World Series on February 14th*


Viji Varghese
Head - Business Excellence & COE Head - Robotic Process Automation

Viji Varghese runs the Robotics Program at ANZ, as Head of CoE for Automation.

He runs an operation that is a blend of a human, and a digital workforce: he leads a team of around 65 specialists in areas spanning Automation, Business Transformation and Business Support. He therefore manages the full life cycle of Automation.

His key strengths include executing ANZ’s strategies and implementing change across all levels; leading large multicultural teams is his forte.

Viji has been instrumental in embedding Robotic Process Automation (RPA) successfully across ANZ’s functional groups and countries.

He has been building a digital workforce by leveraging tools such as Open Span, Automation Anywhere and Cloudera. In his four years’ experience of doing this, he has deployed 1900 robots in streams like Lending, Retail Banking, and Payments and Mortgages, across 194 processes and seventeen countries.

Prior to his current role, Viji was Head of Payment Operations and RPA at the global level. Here, he managed all facets of Payments Operations like Payment Processing, Payment Investigations, Nostro Investigations, Static Data Maintenance, Liquidity and Channel On-boarding/Maintenance.

Before moving to ANZ, Viji spent 14 years at HSBC.

Soon after his MBA, he got his maiden job here as a Transition Trainer and then went on to lead a 1900-member Payment Operations team, servicing 32 countries. He worked in diverse segments within the Bank like Training, Projects, Strategy, Operations and Commercialisation.

Viji is extremely passionate about children, education, the environment and poverty alleviation; he managed a school for underprivileged children for a year during his stint at HSBC and supports organisations, such as St. Gregorios Balagram in Yacharam, Telangana, which adopts and educates children of leprosy patients.