Six Sigma, Lean and RPA – an Open Discussion

This FREE webinar was recorded on:
Wednesday, February 15, 2017
09:00 AM - 10:00 AM EST
To continue viewing this content please fill out the form below and become an SSON member.
Or if you're already a SSON member, sign in below to download.
Become a member to Watch

By entering in your information and submitting the form, you give the sponsor permission to contact you regarding their product and you agree to our User Agreement, Privacy Policy, and Cookie Policy.

In this session, selected experienced RPA implementation leaders will discuss how they have been able to use robotic process automation as an enabler of Digital Transformation in the Insurance industry. The focus of discussion will be on their hands-on experience, do’s and don’ts and advice for those starting their own RPA projects. 

Given the highly regulated nature of the Insurance industry, there will be valuable tips on how to balance transformation with compliance and the elimination of risk.


Dean Smith
Former: Global Head Shared Services Solutions – Finance Operations
Former: Zurich Insurance

Darryl Neff
Head of Process

Experience across multiple industries including Business Process & IT Outsourcing (BPO / ITO), Procurement, Finance & Accounting, Insurance, Real Estate, Shipping, Digital Printing and Fulfillment, Consulting, Outsourcing, Nearshoring and Offshoring.

Guy Kirkwood
Chief Operating Officer

Guy Kirkwood is UiPath’s COO and an authority on robotic process automation (RPA). An advocate of the as-a-service economy, Guy has 20 years' experience in outsourcing and a particular interest in innovation and future development of the shared services and BPO markets. 


Barbara Hodge
Global Editor
Shared Services and Outsourcing Network - SSON

Barbara Hodge is SSON's Global Editor, and has been with the organization since 2000, having joined to launch Shared Services News [remember hard copy magazines?]. She is now responsible for SSON's online portal content, including industry reports, case studies, surveys, interviews, etc – as well as everything else that makes SSON the most trusted space for practitioners from around the world. 
Barbara uses her extensive industry knowledge and connections to provide a unique perspective on the latest trends and developments across the SS&O landscape. She is the voice of, SSON’s online content portal, and she regularly conducts interviews with key industry figures to ensure SSON is a one-stop shop for shared services and outsourcing resources.
Prior to joining SSON, Barbara was Editorial Director at Armstrong Information, a London-based specialist publishing firm, with responsibility for  launch and editorial content management for a number of management journals, including corporate communication, change management and business process reengineering. She started her career with Deutsche Bank Capital Markets in London, back in the days when investment banking seemed the cool place to be.

Phone: +1 904 824 3631