<rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom">
    <channel>
        <title><![CDATA[ Articles RSS Feed]]></title>
        <link>https://www.ssonetwork.com/rss/articles</link>
        <description><![CDATA[ The Shared Services &amp; Outsourcing Network (SSON) is the largest and most established community of global shared services and outsourcing professionals ]]></description>
        <language>en</language>
        <pubDate>Tue, 21 Jul 2026 04:42:15 +0000</pubDate>
        <atom:link href="https://www.ssonetwork.com/rss/articles" rel="self" type="application/rss+xml"/>
                    <item>
                <title><![CDATA[Digital Colleagues and the Future of Work: What AI Agents Mean for Employees]]></title>
                <link>https://www.ssonetwork.com/intelligent-automation/articles/digital-colleagues-future-of-work?utm_medium=RSS</link>
                <description><![CDATA[ Discover how organizations need to rethink work in the age of the digital colleague, and what the rise of agentic AI means for human workers. ]]></description>
                <author><![CDATA[ beth.brown@ssonetwork.com (Beth Brown) ]]></author>
                <guid>https://www.ssonetwork.com/intelligent-automation/articles/digital-colleagues-future-of-work?utm_medium=RSS</guid>
                <pubDate>Thu, 16 Jul 2026 11:43:38 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[HR Metrics: 5 Ways Shared Services Can Prove Business Value]]></title>
                <link>https://www.ssonetwork.com/human-resources/articles/hr-metrics-prove-business-value?utm_medium=RSS</link>
                <description><![CDATA[ Discover 5 HR ways GBS can prove business value, from employee experience and AI impact to workforce agility, trust, and smarter decision-making ]]></description>
                <author><![CDATA[ beth.brown@ssonetwork.com (Beth Brown) ]]></author>
                <guid>https://www.ssonetwork.com/human-resources/articles/hr-metrics-prove-business-value?utm_medium=RSS</guid>
                <pubDate>Mon, 13 Jul 2026 15:31:51 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Designing the Future R2R Operating Model: From Fragmented Processes to Intellige...]]></title>
                <link>https://www.ssonetwork.com/finance-accounting/articles/future-r2r-operating-model?utm_medium=RSS</link>
                <description><![CDATA[ Reinvent Record-to-Report with intelligent finance platforms, AI, standardized processes, embedded controls, and real-time insights at scale. ]]></description>
                <author><![CDATA[ amishakapoor23@gmail.com (Amisha Kapoor) ]]></author>
                <guid>https://www.ssonetwork.com/finance-accounting/articles/future-r2r-operating-model?utm_medium=RSS</guid>
                <pubDate>Wed, 08 Jul 2026 14:33:53 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Is Shared Services Ready for Agentic AI?]]></title>
                <link>https://www.ssonetwork.com/intelligent-automation/articles/is-shared-services-ready-agentic-ai?utm_medium=RSS</link>
                <description><![CDATA[ Discover how shared services can prepare for agentic AI, boost efficiency, transform operations, and build a future-ready service model. ]]></description>
                <author><![CDATA[ rjyeldell@comcast.net (Robert J. Yeldell, Jr.) ]]></author>
                <guid>https://www.ssonetwork.com/intelligent-automation/articles/is-shared-services-ready-agentic-ai?utm_medium=RSS</guid>
                <pubDate>Tue, 07 Jul 2026 15:37:36 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Your GCC&#039;s Missing Capability: The Case for Building Financial Recovery Internal...]]></title>
                <link>https://www.ssonetwork.com/finance-accounting/articles/case-for-building-financial-recovery-internally?utm_medium=RSS</link>
                <description><![CDATA[ Build financial recovery as an internal GCC capability to retain knowledge, leverage AI-driven reskilling, reduce leakage, and drive continuous improvement. ]]></description>
                <author><![CDATA[ rachelg@bottomlinerc.com (Rachel Guttenberg) ]]></author>
                <guid>https://www.ssonetwork.com/finance-accounting/articles/case-for-building-financial-recovery-internally?utm_medium=RSS</guid>
                <pubDate>Tue, 07 Jul 2026 15:18:56 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[HR Leadership Through Layered Disruption: How Shared Services Can Build Resilien...]]></title>
                <link>https://www.ssonetwork.com/human-resources/articles/hr-shared-services-layered-disruption-resilience?utm_medium=RSS</link>
                <description><![CDATA[ HR leaders can build resilience through agile operating models, trusted data, human-centered AI adoption, and empathetic change leadership. ]]></description>
                <author><![CDATA[ beth.brown@ssonetwork.com (Beth Brown) ]]></author>
                <guid>https://www.ssonetwork.com/human-resources/articles/hr-shared-services-layered-disruption-resilience?utm_medium=RSS</guid>
                <pubDate>Fri, 03 Jul 2026 13:39:08 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Purple People: The Great Unlock for GBS]]></title>
                <link>https://www.ssonetwork.com/human-resources/articles/purple-people-great-unlock-gbs?utm_medium=RSS</link>
                <description><![CDATA[ Why GBS needs “purple people” who can connect process, technology, data, governance, talent, and AI into one operating system. ]]></description>
                <author><![CDATA[ deborah.kops@sourcingchange.com (Deborah Kops) ]]></author>
                <guid>https://www.ssonetwork.com/human-resources/articles/purple-people-great-unlock-gbs?utm_medium=RSS</guid>
                <pubDate>Thu, 02 Jul 2026 15:08:45 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Why Governance is the Biggest Challenge in Scaling Agentic AI]]></title>
                <link>https://www.ssonetwork.com/intelligent-automation/articles/governance-challenge-scaling-agentic-ai?utm_medium=RSS</link>
                <description><![CDATA[ Explore why governance is the biggest challenge in scaling agentic AI, from ownership and data quality to engineered controls and responsible innovation. ]]></description>
                <author><![CDATA[ beth.brown@ssonetwork.com (Beth Brown) ]]></author>
                <guid>https://www.ssonetwork.com/intelligent-automation/articles/governance-challenge-scaling-agentic-ai?utm_medium=RSS</guid>
                <pubDate>Tue, 30 Jun 2026 08:29:10 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Human‑Centric Leadership in a Skills-Short Environment]]></title>
                <link>https://www.ssonetwork.com/human-resources/articles/human-centric-leadership-skills-short-environment?utm_medium=RSS</link>
                <description><![CDATA[ Human‑centric leadership drives performance by prioritising empathy and trust – unlocking talent, supporting wellbeing, and enabling sustainable, reg ]]></description>
                <author><![CDATA[ drkymdavis@outlook.com (Dr Kym Davis) ]]></author>
                <guid>https://www.ssonetwork.com/human-resources/articles/human-centric-leadership-skills-short-environment?utm_medium=RSS</guid>
                <pubDate>Tue, 23 Jun 2026 09:55:07 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[The Future of HR Shared Services: 5 Lessons for Leaders]]></title>
                <link>https://www.ssonetwork.com/human-resources/articles/future-of-hr-shared-services?utm_medium=RSS</link>
                <description><![CDATA[ AI is reshaping HR shared services. Explore five key lessons for building agile, data-driven, and human-centered HR delivery models ]]></description>
                <author><![CDATA[ beth.brown@ssonetwork.com (Beth Brown) ]]></author>
                <guid>https://www.ssonetwork.com/human-resources/articles/future-of-hr-shared-services?utm_medium=RSS</guid>
                <pubDate>Tue, 16 Jun 2026 15:49:04 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Agentic AI: 5 Lessons for Scaling Digital Labor]]></title>
                <link>https://www.ssonetwork.com/intelligent-automation/articles/agentic-ai-scaling-digital-labor?utm_medium=RSS</link>
                <description><![CDATA[ Agentic AI insights from the 2026 enterprise conference, covering governance, data readiness, and strategies to scale digital labor successfully. ]]></description>
                <author><![CDATA[ beth.brown@ssonetwork.com (Beth Brown) ]]></author>
                <guid>https://www.ssonetwork.com/intelligent-automation/articles/agentic-ai-scaling-digital-labor?utm_medium=RSS</guid>
                <pubDate>Fri, 12 Jun 2026 15:23:49 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Why Finance Needs Its Own Strategy in 2026 (And How to Build One)]]></title>
                <link>https://www.ssonetwork.com/finance-accounting/articles/finance-needs-own-strategy-2026?utm_medium=RSS</link>
                <description><![CDATA[ Finance needs its own strategy in 2026, moving beyond cost efficiency to make deliberate choices on where to play and how to win. ]]></description>
                <author><![CDATA[ joe@joesagrilla.com (Joe Sagrilla) ]]></author>
                <guid>https://www.ssonetwork.com/finance-accounting/articles/finance-needs-own-strategy-2026?utm_medium=RSS</guid>
                <pubDate>Thu, 11 Jun 2026 00:00:10 +0000</pubDate>
            </item>
            </channel>
</rss>