<rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom">
    <channel>
        <title><![CDATA[ Articles RSS Feed]]></title>
        <link>https://www.ssonetwork.com/rss/articles</link>
        <description><![CDATA[ The Shared Services &amp; Outsourcing Network (SSON) is the largest and most established community of global shared services and outsourcing professionals ]]></description>
        <language>en</language>
        <pubDate>Wed, 12 Aug 2026 16:57:36 +0000</pubDate>
        <atom:link href="https://www.ssonetwork.com/rss/articles" rel="self" type="application/rss+xml"/>
                    <item>
                <title><![CDATA[The Employee Lifecycle: The Structural Backbone of EX]]></title>
                <link>https://www.ssonetwork.com/human-resources/articles/employee-lifecycle-backbone-ex?utm_medium=RSS</link>
                <description><![CDATA[ Improve employee engagement and customer experience by designing a coherent employee experience across the full employee lifecycle. ]]></description>
                <author><![CDATA[ drkymdavis@outlook.com (Dr Kym Davis) ]]></author>
                <guid>https://www.ssonetwork.com/human-resources/articles/employee-lifecycle-backbone-ex?utm_medium=RSS</guid>
                <pubDate>Tue, 11 Aug 2026 10:02:54 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Can Agentic AI Fix a Broken Shared Services Process?]]></title>
                <link>https://www.ssonetwork.com/intelligent-automation/articles/agentic-ai-broken-shared-services-process?utm_medium=RSS</link>
                <description><![CDATA[ Can Agentic AI fix broken shared services processes? Learn when to use AI, agents, or process redesign to address root causes. ]]></description>
                <author><![CDATA[ rjyeldell@comcast.net (Robert J. Yeldell, Jr.) ]]></author>
                <guid>https://www.ssonetwork.com/intelligent-automation/articles/agentic-ai-broken-shared-services-process?utm_medium=RSS</guid>
                <pubDate>Tue, 11 Aug 2026 10:21:15 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[The Financial Blindside: When Internal Reporting Tells Only Half the Story]]></title>
                <link>https://www.ssonetwork.com/finance-accounting/articles/financial-blindside-internal-reporting?utm_medium=RSS</link>
                <description><![CDATA[ Supplier statement reviews uncover hidden credits, strengthen controls, and reveal financial blind spots beyond internal reporting. ]]></description>
                <author><![CDATA[ rachelg@bottomlinerc.com (Rachel Guttenberg) ]]></author>
                <guid>https://www.ssonetwork.com/finance-accounting/articles/financial-blindside-internal-reporting?utm_medium=RSS</guid>
                <pubDate>Mon, 10 Aug 2026 11:51:23 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Hedging Their Bets: Why GBS Candidates Write Resumes Like The Twelve Days of Chr...]]></title>
                <link>https://www.ssonetwork.com/human-resources/articles/hedging-bets-gbs-candidates-resume?utm_medium=RSS</link>
                <description><![CDATA[ Looking for a GBS job? Learn why overly broad resumes fail and how to position your core expertise, credible adjacencies, and next career move. ]]></description>
                <author><![CDATA[ deborah.kops@sourcingchange.com (Deborah Kops) ]]></author>
                <guid>https://www.ssonetwork.com/human-resources/articles/hedging-bets-gbs-candidates-resume?utm_medium=RSS</guid>
                <pubDate>Tue, 28 Jul 2026 12:22:10 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[How to Avoid the Biggest Pitfalls in Agentic AI Deployment]]></title>
                <link>https://www.ssonetwork.com/intelligent-automation/articles/avoid-pitfalls-in-agentic-ai-deployment?utm_medium=RSS</link>
                <description><![CDATA[ Avoid the biggest Agentic AI deployment pitfalls: rethink RPA habits, focus on outcomes, improve readiness and prove ROI with high-volume use cases. ]]></description>
                <author><![CDATA[ sally.fletcher@iqpc.de (Sally Fletcher) ]]></author>
                <guid>https://www.ssonetwork.com/intelligent-automation/articles/avoid-pitfalls-in-agentic-ai-deployment?utm_medium=RSS</guid>
                <pubDate>Tue, 28 Jul 2026 14:32:34 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[How Modern Enterprises Are Rebuilding Remote Access from the Ground Up]]></title>
                <link>https://www.ssonetwork.com/intelligent-automation/articles/modern-enterprises-remote-access-ground-up?utm_medium=RSS</link>
                <description><![CDATA[ Modern enterprises are replacing legacy VPNs with identity-based access, Zero Trust, and SASE to secure hybrid work and reduce risk. ]]></description>
                <author><![CDATA[ office@alexvakulov.com (Alex Vakulov) ]]></author>
                <guid>https://www.ssonetwork.com/intelligent-automation/articles/modern-enterprises-remote-access-ground-up?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 13:56:00 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[AI Adoption: Fast Is Easy. Finishing Is a Different Problem]]></title>
                <link>https://www.ssonetwork.com/intelligent-automation/articles/fast-easy-finishing-different-ai-adoption?utm_medium=RSS</link>
                <description><![CDATA[ Fast AI adoption is easy. Real transformation requires redesigning work and leading people. ]]></description>
                <author><![CDATA[ tom.sterling@coxautoinc.com (Tom Sterling) ]]></author>
                <guid>https://www.ssonetwork.com/intelligent-automation/articles/fast-easy-finishing-different-ai-adoption?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 07:40:43 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[AI Training Fatigue: Why Continuous Improvement Needs a Mindset Shift]]></title>
                <link>https://www.ssonetwork.com/intelligent-automation/articles/ai-training-fatigue-mindset-shift?utm_medium=RSS</link>
                <description><![CDATA[ AI training fatigue is real. Learn why organizations need to shift from continuous training to a growth mindset that drives real change. ]]></description>
                <author><![CDATA[ wojciech.tatys@wbd.com (Wojciech Tatys) ]]></author>
                <guid>https://www.ssonetwork.com/intelligent-automation/articles/ai-training-fatigue-mindset-shift?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 07:40:43 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Digital Colleagues and the Future of Work: What AI Agents Mean for Employees]]></title>
                <link>https://www.ssonetwork.com/intelligent-automation/articles/digital-colleagues-future-of-work?utm_medium=RSS</link>
                <description><![CDATA[ Discover how organizations need to rethink work in the age of the digital colleague, and what the rise of agentic AI means for human workers. ]]></description>
                <author><![CDATA[ beth.brown@ssonetwork.com (Beth Brown) ]]></author>
                <guid>https://www.ssonetwork.com/intelligent-automation/articles/digital-colleagues-future-of-work?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 07:40:43 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[HR Metrics: 5 Ways Shared Services Can Prove Business Value]]></title>
                <link>https://www.ssonetwork.com/human-resources/articles/hr-metrics-prove-business-value?utm_medium=RSS</link>
                <description><![CDATA[ Discover 5 HR ways GBS can prove business value, from employee experience and AI impact to workforce agility, trust, and smarter decision-making ]]></description>
                <author><![CDATA[ beth.brown@ssonetwork.com (Beth Brown) ]]></author>
                <guid>https://www.ssonetwork.com/human-resources/articles/hr-metrics-prove-business-value?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 07:40:43 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Designing the Future R2R Operating Model: From Fragmented Processes to Intellige...]]></title>
                <link>https://www.ssonetwork.com/finance-accounting/articles/future-r2r-operating-model?utm_medium=RSS</link>
                <description><![CDATA[ Reinvent Record-to-Report with intelligent finance platforms, AI, standardized processes, embedded controls, and real-time insights at scale. ]]></description>
                <author><![CDATA[ amishakapoor23@gmail.com (Amisha Kapoor) ]]></author>
                <guid>https://www.ssonetwork.com/finance-accounting/articles/future-r2r-operating-model?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 07:40:43 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Is Shared Services Ready for Agentic AI?]]></title>
                <link>https://www.ssonetwork.com/intelligent-automation/articles/is-shared-services-ready-agentic-ai?utm_medium=RSS</link>
                <description><![CDATA[ Discover how shared services can prepare for agentic AI, boost efficiency, transform operations, and build a future-ready service model. ]]></description>
                <author><![CDATA[ rjyeldell@comcast.net (Robert J. Yeldell, Jr.) ]]></author>
                <guid>https://www.ssonetwork.com/intelligent-automation/articles/is-shared-services-ready-agentic-ai?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 07:40:43 +0000</pubDate>
            </item>
            </channel>
</rss>