<![CDATA[ Global Business Services (GBS) RSS Feed]]> https://www.ssonetwork.com/rss/categories/global-business-services en Tue, 21 Jul 2026 04:48:24 +0000 <![CDATA[Fearless Leadership in Uncertain Times]]> https://www.ssonetwork.com/global-business-services/columns/fearless-leadership-uncertain-times?utm_medium=RSS https://www.ssonetwork.com/global-business-services/columns/fearless-leadership-uncertain-times?utm_medium=RSS Wed, 15 Jul 2026 00:00:03 +0000 <![CDATA[When to Switch BPO Providers and When to Fix the One You Have]]> https://www.ssonetwork.com/global-business-services/columns/switch-bpo-provider-fix-one-you-have?utm_medium=RSS https://www.ssonetwork.com/global-business-services/columns/switch-bpo-provider-fix-one-you-have?utm_medium=RSS Mon, 13 Jul 2026 15:25:19 +0000 <![CDATA[Designing the Future R2R Operating Model: From Fragmented Processes to Intellige...]]> https://www.ssonetwork.com/finance-accounting/articles/future-r2r-operating-model?utm_medium=RSS https://www.ssonetwork.com/finance-accounting/articles/future-r2r-operating-model?utm_medium=RSS Wed, 08 Jul 2026 14:33:53 +0000 <![CDATA[Is Shared Services Ready for Agentic AI?]]> https://www.ssonetwork.com/intelligent-automation/articles/is-shared-services-ready-agentic-ai?utm_medium=RSS https://www.ssonetwork.com/intelligent-automation/articles/is-shared-services-ready-agentic-ai?utm_medium=RSS Tue, 07 Jul 2026 15:37:36 +0000 <![CDATA[Your GCC's Missing Capability: The Case for Building Financial Recovery Internal...]]> https://www.ssonetwork.com/finance-accounting/articles/case-for-building-financial-recovery-internally?utm_medium=RSS https://www.ssonetwork.com/finance-accounting/articles/case-for-building-financial-recovery-internally?utm_medium=RSS Tue, 07 Jul 2026 15:18:56 +0000 <![CDATA[HR Leadership Through Layered Disruption: How Shared Services Can Build Resilien...]]> https://www.ssonetwork.com/human-resources/articles/hr-shared-services-layered-disruption-resilience?utm_medium=RSS https://www.ssonetwork.com/human-resources/articles/hr-shared-services-layered-disruption-resilience?utm_medium=RSS Fri, 03 Jul 2026 13:39:08 +0000 <![CDATA[Purple People: The Great Unlock for GBS]]> https://www.ssonetwork.com/human-resources/articles/purple-people-great-unlock-gbs?utm_medium=RSS https://www.ssonetwork.com/human-resources/articles/purple-people-great-unlock-gbs?utm_medium=RSS Thu, 02 Jul 2026 15:08:45 +0000 <![CDATA[Why Finance Needs Its Own Strategy in 2026 (And How to Build One)]]> https://www.ssonetwork.com/finance-accounting/articles/finance-needs-own-strategy-2026?utm_medium=RSS https://www.ssonetwork.com/finance-accounting/articles/finance-needs-own-strategy-2026?utm_medium=RSS Thu, 11 Jun 2026 00:00:10 +0000 <![CDATA[Why BPO Relationships Plateau After Go-Live – And How to Prevent It]]> https://www.ssonetwork.com/global-business-services/columns/bpo-partnership-plateau-go-live?utm_medium=RSS https://www.ssonetwork.com/global-business-services/columns/bpo-partnership-plateau-go-live?utm_medium=RSS Mon, 08 Jun 2026 00:00:06 +0000 <![CDATA[AI Agents: The New Identity Governance Challenge for Shared Services]]> https://www.ssonetwork.com/intelligent-automation/articles/ai-agents-identity-governance-challenge-shared-services?utm_medium=RSS https://www.ssonetwork.com/intelligent-automation/articles/ai-agents-identity-governance-challenge-shared-services?utm_medium=RSS Wed, 03 Jun 2026 14:24:07 +0000 <![CDATA[Is AI the Key to Unlocking Mass Customization?]]> https://www.ssonetwork.com/intelligent-automation/columns/ai-key-unlocking-mass-customization?utm_medium=RSS https://www.ssonetwork.com/intelligent-automation/columns/ai-key-unlocking-mass-customization?utm_medium=RSS Tue, 02 Jun 2026 13:20:23 +0000 <![CDATA[Reflections on Shared Services and Outsourcing Week Europe 2026]]> https://www.ssonetwork.com/global-business-services/articles/ssow-europe-2026-chairs-reflections?utm_medium=RSS https://www.ssonetwork.com/global-business-services/articles/ssow-europe-2026-chairs-reflections?utm_medium=RSS Tue, 02 Jun 2026 14:40:35 +0000