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        <title><![CDATA[ Global Business Services (GBS) RSS Feed]]></title>
        <link>https://www.ssonetwork.com/rss/categories/global-business-services</link>
        <description><![CDATA[ &lt;p&gt;&lt;b&gt;Global Business Services (GBS)&lt;/b&gt; is one of the hottest areas of corporate development in driving optimized performance across business support services. Today, GBS is often the delivery engine for digital transformation, an industry that&#039;s projected to grow dramatically from USD 1.8 trillion in 2022 to 2.5 trillion in 2025, besides being the #1 priority for most boards and CEOs.&lt;/p&gt;&lt;p&gt;Interested in learning about GBS? Look no further. We have authoritative news, podcasts, reports and features on to help your business process.&lt;/p&gt; ]]></description>
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        <pubDate>Sun, 18 Oct 2026 04:55:06 +0000</pubDate>
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                <title><![CDATA[SSOW Post-Show Report (San Diego 2026)]]></title>
                <link>https://www.ssonetwork.com/shared-services/post-show-reports/ssow-2026-key-insights-and-event-highlights?utm_medium=RSS</link>
                <description><![CDATA[ Discover key insights from SSOW San Diego 2026, including attendee trends, top sessions, AI strategies, and the future of shared services. ]]></description>
                <author><![CDATA[ sson.marketing@ssonetwork.com (Shared Services &amp; Outsourcing Network) ]]></author>
                <guid>https://www.ssonetwork.com/shared-services/post-show-reports/ssow-2026-key-insights-and-event-highlights?utm_medium=RSS</guid>
                <pubDate>Tue, 06 Oct 2026 15:00:45 +0000</pubDate>
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                    <item>
                <title><![CDATA[How Can Shared Services Turn AI-Created Capacity into Business Value?]]></title>
                <link>https://www.ssonetwork.com/intelligent-automation/articles/shared-services-ai-created-capacity-business-value?utm_medium=RSS</link>
                <description><![CDATA[ Discover how shared services leaders can turn AI-created capacity into growth, cost savings, process improvement and higher-value work. ]]></description>
                <author><![CDATA[ rjyeldell@comcast.net (Robert J. Yeldell, Jr.) ]]></author>
                <guid>https://www.ssonetwork.com/intelligent-automation/articles/shared-services-ai-created-capacity-business-value?utm_medium=RSS</guid>
                <pubDate>Thu, 24 Sep 2026 08:51:55 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Is Your Shared Services Operating Model Ready for Transformation?]]></title>
                <link>https://www.ssonetwork.com/transformation/articles/shared-services-ready-for-transformation?utm_medium=RSS</link>
                <description><![CDATA[ Discover why shared services transformations fail: and how stronger operating models, data foundations and employee engagement unlock AI value. ]]></description>
                <author><![CDATA[ beth.brown@ssonetwork.com (Beth Brown) ]]></author>
                <guid>https://www.ssonetwork.com/transformation/articles/shared-services-ready-for-transformation?utm_medium=RSS</guid>
                <pubDate>Thu, 24 Sep 2026 13:30:58 +0000</pubDate>
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                    <item>
                <title><![CDATA[Securing the Boardroom Seat for GBS: Mastering the Language of Influence]]></title>
                <link>https://www.ssonetwork.com/global-business-services/articles/securing-the-boardroom-seat-for-gbs?utm_medium=RSS</link>
                <description><![CDATA[ Learn our top three takeaways from Shared Services and GBS Select San Diego on communicating effectively with the board. ]]></description>
                <author><![CDATA[ eve.michell@ssonetwork.com (Eve Michell) ]]></author>
                <guid>https://www.ssonetwork.com/global-business-services/articles/securing-the-boardroom-seat-for-gbs?utm_medium=RSS</guid>
                <pubDate>Thu, 24 Sep 2026 14:13:25 +0000</pubDate>
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                    <item>
                <title><![CDATA[Why GBS Transformation Needs a Special Kind of Leader]]></title>
                <link>https://www.ssonetwork.com/global-business-services/columns/gbs-transformation-special-leader?utm_medium=RSS</link>
                <description><![CDATA[ Explore the journey of leadership through the lens of personal experience, highlighting the importance of adaptability and the dynamics of strategy execution. ]]></description>
                <author><![CDATA[ test@test.com (Mauro Portela) ]]></author>
                <guid>https://www.ssonetwork.com/global-business-services/columns/gbs-transformation-special-leader?utm_medium=RSS</guid>
                <pubDate>Tue, 01 Sep 2026 00:00:05 +0000</pubDate>
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                    <item>
                <title><![CDATA[The Future of Business Services]]></title>
                <link>https://www.ssonetwork.com/global-business-services/columns/future-business-services?utm_medium=RSS</link>
                <description><![CDATA[ Enterprise services are evolving from operational hubs into strategic partners, connecting people, processes, data and intelligence to drive resilience. ]]></description>
                <author><![CDATA[ santana.edesio@gmail.com (Edesio Santana) ]]></author>
                <guid>https://www.ssonetwork.com/global-business-services/columns/future-business-services?utm_medium=RSS</guid>
                <pubDate>Mon, 24 Aug 2026 09:56:44 +0000</pubDate>
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                <title><![CDATA[The Operational AI-Readiness Layer: How Organizations Can Ensure Integrity in Th...]]></title>
                <link>https://www.ssonetwork.com/intelligent-automation/reports/the-operational-ai-readiness-layer?utm_medium=RSS</link>
                <description><![CDATA[ Explore how the Operational AI-Readiness Layer can help GBS leaders improve data readiness, strengthen governance, and build stronger foundations for AI success ]]></description>
                <author><![CDATA[ eve.michell@ssonetwork.com (Eve Michell) ]]></author>
                <guid>https://www.ssonetwork.com/intelligent-automation/reports/the-operational-ai-readiness-layer?utm_medium=RSS</guid>
                <pubDate>Mon, 12 Oct 2026 09:13:37 +0000</pubDate>
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                    <item>
                <title><![CDATA[Why Service Portfolio and Catalog Are the Gateway to GBS.ai]]></title>
                <link>https://www.ssonetwork.com/global-business-services/whitepapers/service-portfolio-catalog-gateway-gbs-ai?utm_medium=RSS</link>
                <description><![CDATA[ Discover why AI can't fix a broken service catalog. New EY and ServiceNow research reveals an 8-step framework to build the GBS foundation AI needs... ]]></description>
                <author><![CDATA[ sson.marketing@ssonetwork.com (Shared Services &amp; Outsourcing Network) ]]></author>
                <guid>https://www.ssonetwork.com/global-business-services/whitepapers/service-portfolio-catalog-gateway-gbs-ai?utm_medium=RSS</guid>
                <pubDate>Tue, 06 Oct 2026 15:52:42 +0000</pubDate>
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                    <item>
                <title><![CDATA[How Modern Enterprises Are Rebuilding Remote Access from the Ground Up]]></title>
                <link>https://www.ssonetwork.com/intelligent-automation/articles/modern-enterprises-remote-access-ground-up?utm_medium=RSS</link>
                <description><![CDATA[ Modern enterprises are replacing legacy VPNs with identity-based access, Zero Trust, and SASE to secure hybrid work and reduce risk. ]]></description>
                <author><![CDATA[ office@alexvakulov.com (Alex Vakulov) ]]></author>
                <guid>https://www.ssonetwork.com/intelligent-automation/articles/modern-enterprises-remote-access-ground-up?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 13:56:00 +0000</pubDate>
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                    <item>
                <title><![CDATA[Fearless Leadership in Uncertain Times]]></title>
                <link>https://www.ssonetwork.com/global-business-services/columns/fearless-leadership-uncertain-times?utm_medium=RSS</link>
                <description><![CDATA[ Fearless leadership in uncertain times: how courage, resilience, diversity, and collaboration helped transform crisis into opportunity during a TEDx journey. ]]></description>
                <author><![CDATA[ santana.edesio@gmail.com (Edesio Santana) ]]></author>
                <guid>https://www.ssonetwork.com/global-business-services/columns/fearless-leadership-uncertain-times?utm_medium=RSS</guid>
                <pubDate>Tue, 18 Aug 2026 13:54:13 +0000</pubDate>
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                    <item>
                <title><![CDATA[When to Switch BPO Providers and When to Fix the One You Have]]></title>
                <link>https://www.ssonetwork.com/global-business-services/columns/switch-bpo-provider-fix-one-you-have?utm_medium=RSS</link>
                <description><![CDATA[ Before switching BPO providers, assess trust, costs, root causes, and AI readiness. Learn when to fix the relationship and when to move on. ]]></description>
                <author><![CDATA[ southwell.justin@gmail.com (Justin Southwell) ]]></author>
                <guid>https://www.ssonetwork.com/global-business-services/columns/switch-bpo-provider-fix-one-you-have?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 07:40:43 +0000</pubDate>
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                <title><![CDATA[Designing the Future R2R Operating Model: From Fragmented Processes to Intellige...]]></title>
                <link>https://www.ssonetwork.com/finance-accounting/articles/future-r2r-operating-model?utm_medium=RSS</link>
                <description><![CDATA[ Reinvent Record-to-Report with intelligent finance platforms, AI, standardized processes, embedded controls, and real-time insights at scale. ]]></description>
                <author><![CDATA[ amishakapoor23@gmail.com (Amisha Kapoor) ]]></author>
                <guid>https://www.ssonetwork.com/finance-accounting/articles/future-r2r-operating-model?utm_medium=RSS</guid>
                <pubDate>Fri, 24 Jul 2026 07:40:43 +0000</pubDate>
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