<rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom">
    <channel>
        <title><![CDATA[ Interviews RSS Feed]]></title>
        <link>https://www.ssonetwork.com/rss/interviews</link>
        <description><![CDATA[ The Shared Services &amp; Outsourcing Network (SSON) is the largest and most established community of global shared services and outsourcing professionals ]]></description>
        <language>en</language>
        <pubDate>Wed, 15 Apr 2026 20:38:19 +0000</pubDate>
        <atom:link href="https://www.ssonetwork.com/rss/interviews" rel="self" type="application/rss+xml"/>
                    <item>
                <title><![CDATA[AI in Workforce Management: What You Need to Know]]></title>
                <link>https://www.ssonetwork.com/hr-talent-future-of-work/interviews/ai-in-workforce-management-what-you-need-to-know?utm_medium=RSS</link>
                <description><![CDATA[ Manisha Singh is a digital transformation expert with nearly 20 years of experience in strategy, business transformation, and people operations. In preparation for IA World Series digital conference,... ]]></description>
                <author><![CDATA[  () ]]></author>
                <guid>https://www.ssonetwork.com/hr-talent-future-of-work/interviews/ai-in-workforce-management-what-you-need-to-know?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:17:56 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Starbucks&#039; HR Digitalization Roadmap to Enable Work Efficiency for the Future]]></title>
                <link>https://www.ssonetwork.com/hr-talent-future-of-work/interviews/starbucks-hr-digitalization-roadmap-to-enable-work-efficiency-for-the-future?utm_medium=RSS</link>
                <description><![CDATA[ Ahead of her presentation at the 9th Shared Services & Outsourcing Week China, we spoke with Jenny Zhang, Partner Resource Shared Service Director at Starbucks. ]]></description>
                <author><![CDATA[ beth.hampton@ssonetwork.com (Beth Hampton) ]]></author>
                <guid>https://www.ssonetwork.com/hr-talent-future-of-work/interviews/starbucks-hr-digitalization-roadmap-to-enable-work-efficiency-for-the-future?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:17:56 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Overcoming 3 Key Operational Challenges During the Pandemic]]></title>
                <link>https://www.ssonetwork.com/process-optimization/interviews/overcoming-3-key-operational-challenges-during-the-pandemic-perspectives-from-aecoms-former-head-of-process-excellence-transformation?utm_medium=RSS</link>
                <description><![CDATA[ Perspectives from AECOM's Former Head of Process Excellence & Transformation, who talks key survival tactics and growth objectives to maintain service delivery ]]></description>
                <author><![CDATA[ beth.hampton@ssonetwork.com (Beth Hampton) ]]></author>
                <guid>https://www.ssonetwork.com/process-optimization/interviews/overcoming-3-key-operational-challenges-during-the-pandemic-perspectives-from-aecoms-former-head-of-process-excellence-transformation?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 16:04:40 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Insights from Employee Experience Leaders]]></title>
                <link>https://www.ssonetwork.com/human-resources/interviews/insights-from-employee-experience-leaders?utm_medium=RSS</link>
                <description><![CDATA[ Gain valuable insights from employee experience professionals from Charles Schwab, Chevron, HP and more as they share their responses to the following questions:Given the broad nature of “employee exp... ]]></description>
                <author><![CDATA[ sson.marketing@ssonetwork.com (Shared Services &amp; Outsourcing Network) ]]></author>
                <guid>https://www.ssonetwork.com/human-resources/interviews/insights-from-employee-experience-leaders?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:18:02 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Data First, Automation Second – New Rules Governing Machine Learning]]></title>
                <link>https://www.ssonetwork.com/rpa/interviews/data-first-automation-second-–-new-rules-governing?utm_medium=RSS</link>
                <description><![CDATA[ The Nordics region has an advantage vis-à-vis many others: given its relatively high cost base, enterprises have always been quick to leverage technology platforms in order to optimise their “human” r... ]]></description>
                <author><![CDATA[ sson.marketing@ssonetwork.com (Shared Services &amp; Outsourcing Network) ]]></author>
                <guid>https://www.ssonetwork.com/rpa/interviews/data-first-automation-second-–-new-rules-governing?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:21:30 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Member Spotlight: Kari Lamont from McCormick Shared Services]]></title>
                <link>https://www.ssonetwork.com/communication-culture/interviews/member-spotlight-kari-lamont-from-mccormick-shared?utm_medium=RSS</link>
                <description><![CDATA[ The 'lightbulb' moment makes it all worthwhile for this self-proclaimed 'process-geek' ]]></description>
                <author><![CDATA[  () ]]></author>
                <guid>https://www.ssonetwork.com/communication-culture/interviews/member-spotlight-kari-lamont-from-mccormick-shared?utm_medium=RSS</guid>
                <pubDate>Fri, 25 May 2018 14:09:48 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Center of Excellence model drives value through robotics: Phillip Woodburn, VP F...]]></title>
                <link>https://www.ssonetwork.com/vertical-industry-insight/interviews/center-of-excellence-model-drives-value-through?utm_medium=RSS</link>
                <description><![CDATA[ Phillip Woodburn, VP Finance Global Shared Services and Operations at Schneider Electric, predicts big changes for shared service centres

 ]]></description>
                <author><![CDATA[  (Phillip Woodburn) ]]></author>
                <guid>https://www.ssonetwork.com/vertical-industry-insight/interviews/center-of-excellence-model-drives-value-through?utm_medium=RSS</guid>
                <pubDate>Fri, 25 May 2018 14:09:48 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[IA in 60 Seconds with... Dariusz Bazeli]]></title>
                <link>https://www.ssonetwork.com/rpa/interviews/ia-in-60-seconds-with-dariusz-bazeli?utm_medium=RSS</link>
                <description><![CDATA[ In this 60 seconds interview with&nbsp;Dariusz Bazeli, General Manager, Geoban Poland, part of the Santander Group&nbsp;- we discover how Robotic Process Automation and Intelligent Automation has impa... ]]></description>
                <author><![CDATA[  (Dariusz Bazeli) ]]></author>
                <guid>https://www.ssonetwork.com/rpa/interviews/ia-in-60-seconds-with-dariusz-bazeli?utm_medium=RSS</guid>
                <pubDate>Fri, 25 May 2018 14:09:48 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Podcast interview with Andrew Parris, Director of Shared Services at Tarmac]]></title>
                <link>https://www.ssonetwork.com/rpa/interviews/podcast-interview-with-andrew-parris-director-of?utm_medium=RSS</link>
                <description><![CDATA[ How much do we not know about the peers we network with, read about, and who struggle alongside us in pushing the SSO change agenda forward? Lots, it turns out. Prepare to meet Andrew Parris ]]></description>
                <author><![CDATA[  () ]]></author>
                <guid>https://www.ssonetwork.com/rpa/interviews/podcast-interview-with-andrew-parris-director-of?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:24:45 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Snap, Crackle, Pop: Looking Back Over 15 Years from Start Up to World Class]]></title>
                <link>https://www.ssonetwork.com/global-business-services/interviews/snap-crackle-pop-looking-back-over-15-years-from?utm_medium=RSS</link>
                <description><![CDATA[ John Gregory retires from Kellogg's GBS after a long and successful career. His reflections on Shared Services 'then and now' ]]></description>
                <author><![CDATA[  (John Gregory) ]]></author>
                <guid>https://www.ssonetwork.com/global-business-services/interviews/snap-crackle-pop-looking-back-over-15-years-from?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:29:24 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[GBS Pioneer Filippo Passerini: Digital Transformation Driven by Business Needs]]></title>
                <link>https://www.ssonetwork.com/data-management-analytics/interviews/gbs-pioneer-filippo-passerini-digital?utm_medium=RSS</link>
                <description><![CDATA[ P&G's former CIO and President of GBS addresses SSON's audience on digital transformation ]]></description>
                <author><![CDATA[ sson.marketing@ssonetwork.com (Shared Services &amp; Outsourcing Network) ]]></author>
                <guid>https://www.ssonetwork.com/data-management-analytics/interviews/gbs-pioneer-filippo-passerini-digital?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:21:30 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[The Digital Workforce and the “New-style” Enterprise]]></title>
                <link>https://www.ssonetwork.com/rpa/interviews/the-digital-workforce-and-the-“new-style”?utm_medium=RSS</link>
                <description><![CDATA[ One of the most significant trends is the rise of robotics across all elements of the enterprise, transforming the way business is done. The implications are beyond what many of us can comprehend toda... ]]></description>
                <author><![CDATA[  () ]]></author>
                <guid>https://www.ssonetwork.com/rpa/interviews/the-digital-workforce-and-the-“new-style”?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:24:45 +0000</pubDate>
            </item>
            </channel>
</rss>