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Shared Services leaders are finding themselves at a watershed moment. With the past characterized by transactional efficiency and the future by knowledge driven value-add, now is the time to be proactive. As always, there are the pioneers amongst us who are blazing...
Shared services is a proven approach to improving service levels and reducing costs. Many organizations have been able to achieve some of the benefits of shared services by implementing within a limited set of functions or within certain locations. To really leverage...
Describing itself as "your Global Knowledge Partner", Evalueserve is one of the leading players in the knowledge process outsourcing (KPO) space - laying claim, in fact, to the very creation of the term "knowledge process outsourcing". In this exclusive interview, we sp...
Research also identifies 5 key transformation initiatives Finance executives face a delicate balancing act in 2016 as they seek to address multiple and often conflicting priorities. Finance must enhance its ability to support corporate strategies through analytics a...
As 2008 draws to an end, the signs for the global economy in 2009 are, to say the least, inauspicious. But this downturn won't affect all geographies equally - and this holds true for the shared services and outsourcing space as much as for the wider economy. In order t...
At the 2009 Asian SSON Excellence Awards, the runner-up in the Best New Services Delivery category was awarded to the shared services team at Knorr-Bremse Asia Pacific. Jerome Debreu, CFO Asia-Pacific for Knorr-Bremse and the man responsible for the development and gr...
John Hopkins from Abbott Labs on global process ownership
As the financial crisis continues to grip markets and businesses worldwide, is there any clarity as to the consequences for the sourcing sector? The Shared Services & Outsourcing Network hosted a roundtable debate looking at the short- and long-term impact of the tu...
Joe Prudente, Vice President of Worldwide Credit, Future Electronics CorporationFuture is a 40-year-old company with 150 offices in 41 countries – it is the 3rd biggest electronic component distributor in the world.
On the purchase to pay path, there are many barriers which prevent organizations from placing orders that can be invoiced against and matched first time in a touchless manner. This roundtable session asked P2P leaders what they were doing to avoid discrepancies and im...
At last year's SSON conference in Berlin, one of the sponsors participating caught my particular interest: Greenlight Consulting. An innovative, award-winning company founded in 2006, Greenlight was originally founded as a consulting firm, focusing primarily on restr...
Captive Shared Services – What does the future hold? Part 1 The following is a transcript of a session Ian McAtamney led at SSON’s Shared Services Summit that ran in February, 2009 in London
[Editor's note: We erroneously referred to Monash having halved the cost of finance in early promotions of this article. It was in fact reduced by 25%. This was an editorial oversight on our part, not Monash's, and we apologize for any confusion that may have resulted...
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