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Last month we ran a competition to identify one of the most active users of our website. Well, we found him. His name is David Lootens, he is based in Orlando, and he runs – among other things – the systems strategy at Campus Crusade for Christ International. We are d...
Dovetailing neatly with the theme of collaboration that seemed to underpin every single session at SSOW in Europe, last month, e-invoicing was held up as the poster child of payments savings during one of the Procurement sessions. The retail industry is challenged b...
Having a strong Disaster Recovery Plan in place is vital for any shared services operation. In fact, many practitioners are quoting disaster preparedness as one of their key concerns for the future – witness the world-wide instabilities of recent years. Rinker’s shared...
Jamie Liddell, SSON’s online editor, sat down with a few practitioners at the recent Planning & Implementing Successful New Shared Services event in London to identify winning strategies from the get-go. Site selection, according to the consensus, is not key; rather...
One noticeable impact from the current economic climate is the reluctance of business to commit funding to major improvement programmes. The desire to transform internal performance apparently remains, with a strong number of shared services programmes in their early st...
In late 2012, Adra Match surveyed several thousand senior finance professionals across the world for insights on their month end close process. The results are a blend of known facts, surprising insights and several shocking revelations. We discovered that the level...
At the Working Capital Management Forum 2008, held in London on October 23-24 at the height of the financial turmoil, SSON convened a roundtable debate to discuss the impact of the crisis on working capital practices - and on organizations in general. Hosted by online e...
SSON: The BP Business Service Center is working off a global hybrid model, can you explain how this operates?
As part of the U. S. Healthcare series in association with Intelenet, SSON spoke to Susir Kumar (MD & CEO, Intelenet) and Suresh Ramani (President – North America Sales & Operations, Intelenet) about outsourcing trends for the next year, acquisition of captive c...
A constant challenge for any shared services organization (SSO) practitioner is how to define and create value. Even when you think you’re creating value, how do you get fair recognition where it counts, at the business end? The good news is that when it comes to defini...
How do you translate team objectives into personal objectives? Via these two charts...
The real value that is emerging from Shared Services today is the ability to analyze and interpret data in real-time to effect immediate resolutions. Mary Rumley, who heads Volvo's HR Services, tells us how she has introduced daily 5 minute team reviews to assess yest...
*View Printable PDF of this articleStrategic Framework Infosys BPO has been providing services to McClatchy since April 2008 and has been supporting back office functions that support McClatchy's Finance & Accounting processes. McClatchy owns 30 daily newspapers ope...
Who are the researchers that provide the shared services and outsourcing sector with so much of the data we rely on? And what’s their BIG IDEA? Katrina Menzigian on "driving leveragability"
SSON's Global Advisory Board guides both our online and our event agendas to ensure we are meeting the needs of our members around the world, no matter what stage of SSO evolution you are at. This month, we introduce our new European Board Members...
357 results
of 24