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London, 31 July 2017 – The Shared Services & Outsourcing Network (SSON), the world’s leading forum for business services executives, has today released the Global Intelligent Automation Market Report (H1 2017), shedding light on what has proven to be a complex but l...
Concerns over compliance have traditionally been one of the main inhibitors preventing firms from moving to a global payroll operation; the need to keep a degree of local knowledge within the system has led many companies to maintain relatively broad and bottom-heavy pa...
How do you make the best staffing decisions given your operational priorities? Which locations are untapped AND YET offer you the skillsets you need? What, in fact, drives salary?
Singapore, 14 November 2017 – The Shared Services & Outsourcing Network (SSON) has recently published the SSON Global Shared Services Salary Market Report 2017 – its latest complimentary resource for the shared services community online.
MANAGING DISRUPTIVE CHANGEA new operational model enabled and built by intelligent automationMost organizations are finding themselves in an Uber moment, as enormous disruption rocks their industry. For many, it’s high time for a wakeup call, given that underlying servi...
Back to Basics: What are the fundamentals of service delivery?The past two years have been full of dramatic headlines foretelling the end of Shared Services as we know it. The reality however, aside from the hype, is that the fundamentals of Shared Services – providing...
How to establish the optimal operating model, governance practices, and dealing with automation anxiety – plus: a special section on future technologies including Internet of things, blockchain, 3-D printing, machine learning, and artificial intelligence
China’s shared service sector is booming as cost factors and Government incentives encourage both multi-national companies (MNCs) and privately owned ventures (POVs) to activate shared services. In addition, China’s state-owned Assets Supervision and Administration Co...
Anti-incumbency, shorter deals, emerging markets and disruptive technologies are on the rise and reshaping the future of global services. On the surface, the demand for global services remained steady in the second quarter of 2014, suggesting the market is stab...
Back to Basics: What are the fundamentals of service delivery?The past two years have been full of dramatic headlines foretelling the end of Shared Services as we know it. The reality however, aside from the hype, is that the fundamentals of Shared Services – providing...
Australian Research Report Shows Global Expansion Main Driver for Business Process OutsourcingIBM Business Process Outsourcing Report shows 71 percent of Australian organisations say global expansion most important driver and benefit of outsourcing
"The state of managed services: Delivering value today, preparing for tomorrow" What follows is a brief report on the findings from an audience survey at the 15th annual North American Shared Services and Outsourcing Week conference in Orlando, 1-3 March 2011....
266 results
of 18