27 results
of 2
BNY Mellon – Automation and Innovation in Services Delivery
Celestica’s Vice President of Global Business Services, Manny Paneser "I gotta talk to my clients in sales, business segments, or operations and ask what issues are you having with customers, how we can we serve customers better? Help me understand that? How can I help...
Shared Services Podcast with Kelly Switt, Citi, on automation
John Hopkins from Abbott Labs on global process ownership
The Director of Business Processing Services BPO & Category Management for Manulife Dhruv Devnani joins us and shares that he sees his role as guiding the process along while supporting and getting the most value for the organization. He understands that outsourcing...
Revlon's recent CFO, Juan Figuereo, says RPA is a significant opportunity
"From being purely a financial service center Prague is becoming the center for Europe for other functions."Katerina Vranovska, Contact Center Director, Johnson & Johnson Global Services
SSON's Podcast Champion
Lars Holzer, Head of Global Shared Services at Thyssenkrup
Tesco's Wojciech Wieronski joins Seth Adler for a podcast chat that ranges over his decade of experience as a CFO.
"We have to make sure that we evolve and really do what our customers need." 
Recorded at SSOW Canada, Vineet Guliani joins us and shares that he wanted to be a mechanical engineer because he could look at machines and know inherently what was ‘going on’ (in his words).Flash forward to 2014, Vineet was brought in to D+H to build a global capabili...
Seth Adler unearths surprising twists and turns in the lives of some of the biggest names in shared services, outsourcing and intelligent automation
Brilliant quotes from the world's leading SSO executives
27 results
of 2