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Will RPA make a real difference to shared services? Or is it a lot of hot air?
Hyped up in the headlines, robotics has driven both fear and anticipation through shared services organizations over the past two years. Why now is the moment to pay attention
According to Gartner, the world’s leading IT research and advisory firm, solutions addressing ‘the last mile of Finance’ and ‘financial governance' have expanded to include functionality currently missing from ERP and CPM platforms. These enhanced finance controls and...
It's being held up as something of a silver bullet, and although its power is formidable, intelligent automation requires the same kind of meticulous attention to detail around implementation, as any other transformative solution. That means change management, governanc...
For 10th Consecutive Quarter, Global Leader in Robotic Process Automation Reports Record Growth and Increased Adoption in Large Enterprises
London, 31 July 2017 – The Shared Services & Outsourcing Network (SSON), the world’s leading forum for business services executives, has today released the Global Intelligent Automation Market Report (H1 2017), shedding light on what has proven to be a complex but l...
An overview of Intelligent Automation's application to business support services. Extracted from the IA Global Market Report 2017
A consistently applied IT strategy, derived from an organization’s business strategy, can, with the help of automation, significantly increase corporate effectiveness and efficiency. Agility, flexibility and better quality at less cost result. The Role of IT Strateg...
Data is gold in intelligent automation. Why data management should be your priority to promote an automation-driven agenda
Why you should not delay in evaluating the benefits of intelligent automation for Finance support services
Last week in Chicago hundreds of leaders from the business services community came together to discuss strategies on how to be diligent about integrating intelligent automation. Taking the long game approach is essential as too many practitioners have been caught short...
IKEA has been a customer of NICE's automation solutions since 2013, and has been expanding the usage of these solutions across departments and global offices ever since, reaping huge benefits as they deepen the implementation.Hans Wirblad Kastman, a project leader at IK...
While data has been integral to linking applications and maximising the benefits of an ERP system, it has now taken on an urgency as automation’s wins depend on data
Partnership with Automation Anywhere to generate operational efficiency for Genpact clients NEW YORK, September 23, 2014 – Genpact Limited (NYSE: G), a global leader in designing, transforming and running business processes and operations, has signed an alliance...
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