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Hyped up in the headlines, robotics has driven both fear and anticipation through shared services organizations over the past two years. Why now is the moment to pay attention
It's being held up as something of a silver bullet, and although its power is formidable, intelligent automation requires the same kind of meticulous attention to detail around implementation, as any other transformative solution. That means change management, governanc...
London, 31 July 2017 – The Shared Services & Outsourcing Network (SSON), the world’s leading forum for business services executives, has today released the Global Intelligent Automation Market Report (H1 2017), shedding light on what has proven to be a complex but l...
An overview of Intelligent Automation's application to business support services. Extracted from the IA Global Market Report 2017
Why you should not delay in evaluating the benefits of intelligent automation for Finance support services
Last week in Chicago hundreds of leaders from the business services community came together to discuss strategies on how to be diligent about integrating intelligent automation. Taking the long game approach is essential as too many practitioners have been caught short...
Will RPA make a real difference to shared services? Or is it a lot of hot air?
MANAGING DISRUPTIVE CHANGEA new operational model enabled and built by intelligent automationMost organizations are finding themselves in an Uber moment, as enormous disruption rocks their industry. For many, it’s high time for a wakeup call, given that underlying servi...
How to establish the optimal operating model, governance practices, and dealing with automation anxiety – plus: a special section on future technologies including Internet of things, blockchain, 3-D printing, machine learning, and artificial intelligence
The business environment today is tough, challenging, and moving at exponential pace. But it's also full of opportunities
Accenture has acquired UK-based Genfour, an automation service provider with deep domain expertise and industry experience in assessing, implementing and managing automation solutions. The acquisition strengthens Accenture’s capabilities as a leading provider of intelli...
IEEE P2755 to build industry consensus for clarity and consistency in the use of Software Based Intelligent Process Automation (SBIPA) terminology
Podcast interview with the CEO of the Shared Services organization at Ascension who also heads the current IEEE standards initiative for intelligent automation, AND has the role of Chief Intelligent Automation Offiicer at SSON.  
Join intelligent automation (IA) industry experts from EY and SSON as they share key highlights from SSON Analytics' recently released 3rd Quarter Intelligent Automation Universe Analytics Report, which provides IA market updates, including global customer adoption tren...
207 results
of 14