BPO Operating Costs per FTE Vary 200% Across Regions

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Posted: 04/14/2014

Even excluding Brazil, which is more than 5x the annual BPO operating cost per FTE of India, annual BPO operating cost per FTE varies by more than 200% across cities and regions. Extracted from Everest Research Market Vista report.

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Report SSON shared services
Posted: 04/14/2014

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