SME: Edelweiss's SSO Saves Resources & Brings Customer Portal Services Back Inhouse

Barbara Hodge
Posted: 10/14/2014

Dr. Michael Reber, Business Process Manager at Edelweiss Air, combines a background in Physics and Computing with a passion for service. It has led him to a highly unusual and some would say fairly innovative services career, guiding a small Shared Services team that is doing great things for this premium airline. He speaks with SSON's Barbara

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Barbara Hodge
Posted: 10/14/2014

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