Sourcing Models/Strategy
Picking Best Practices to Drive Improved Performance Across Healthcare
December 04 by SSON EditorHow to choose the most effective approach to improve cost structure and deliver better patient care across healthcare in America The US healthcare sector today ranks as one of the industries most...
Introduction: How to Maximize Savings And Operational Efficiencies When Working With Small Entities
December 01 by Pedro MoreiraPedro Moreira is a Senior Corporate Accountant with over six years experience gained in large multinationals. His experience includes working with the Shared Services operation at Siemens, where one...
Nova Scotia: A Platform For Superior Service Delivery
November 19 by SSONA 2012 executive report by leading consultancy firm KPMG recognized Nova Scotia as home to Canada’s fastest growing hedge fund administration centre. In addition, in 2013, fDi Intelligence sta...
Global HR Shared Services Supports Kennametal’s Growth Aspirations
November 10 by SSONSascha Weiss, Senior Manager, HR Shared Services, EMEA speaks with Barbara Hodge, Editor, SSON [Read also: Why Germany’s Mid-market "Motor" Is Banking on Shared Services] Kennametal is o...
Leveraging Nearshore for Added Quality: Coloplast Finance Center
October 28 by SSONColoplast’s Finance service was very decentralized and fragmented, typical of many mid-sized companies, which led to inefficiencies. Wojciech Faszczewski, Managing Director of Shared Services...
INDIA: an Evaluation of the Shared Services & BPO Evolution
October 20 by SSON Industry ReportsWhy India will Retain its Shared Services and BPO Growth Trajectory for the Foreseeable Future Powered by domestic BPO, the Indian services delivery market looks to expand by adding a knowledge re...
SME: Edelweiss's SSO Saves Resources & Brings Customer Portal Services Back Inhouse
October 17 by SSONDr. Michael Reber, Business Process Manager at Edelweiss Air, combines a background in Physics and Computing with a passion for service. It has led him to a highly unusual and some would say fairly...
Why Germany’s Mid-market "Motor" Is Banking on Shared Services
October 14 by SSONThe mid-market is waking up to service delivery models that improve the assimilation of foreign acquisitions and support international expansion The mid-market, or Mittelstand, effectively re...
Canada's Workforce Ranks in the Top 10 in the World – What That Means for You
October 13 by SSONNova Scotia attracts more investment than any other state or province in North America. Here's why [click image]: Find out why Manulife, a leading financial services group with principa...
Is HP's Split a Chance for GBS to Shine?
October 06 by SSONThe stock market believes in business services – or so you might assume based on the 5% bump in share price when HP announced, earlier today, that it was splitting its business into two. One p...
Why is Finance Not Taking Advantage of Emerging Technologies?
October 01 by SSONWith the growth in business and opportunities widespread across the region, Asian-based businesses are poised on the threshold of immense activity. The Finance function holds an increasingly strate...
Multisourcing: Are You Getting it Right?
September 12 by Ilan Oshriby Professor Ilan Oshri, Loughborough Centre for Global Sourcing and Services and Professor Julia Kotlarsky, Aston Business SchoolResearch support was provided by Xiaowei Jin, PhD Candidate, Loughboro...