Sourcing Models/Strategy
The UK and Ireland – Still a Key Location for Shared Services
August 24 by SSONWhile North America remains the largest global market for shared services, in Europe, the UK and Ireland have long held the lead position. With the global appetite for shared services showing no signs...
Shared Services in China: No Sleeping Dragon
August 17 by SSONChina is no sleeping dragon, and yet, for all the attention focused on it by the global shared services industry, there is relatively few Shared Services Centres outside Shanghai and its suburbs. And...
Shared Services in China: No Sleeping Dragon
August 17 by SSONChina is no sleeping dragon, and yet, for all the attention focused on it by the global shared services industry, there is relatively few Shared Services Centres outside Shanghai and its suburbs. And...
Building a Shared Services: Business Case 101
August 16 by The Shared Services & Outsourcing Network EditorOne of the toughest challenges you will face in implementing shared services is getting the green light.And there is nothing like advice from someone who's already gone through that to give you a head...
The Philippines’ Shared Services Growth Led by Captive SSCs
July 26 by SSONThe Philippines is host to one quarter of all shared services centres across the ASEAN region. Given its cultural affinity to North America the country has long been a favorite for voice-based support...
Demystifying 5 Shared Services Misconceptions in Saudi Arabia
July 25 by Anil Prem DSouzaWith OPEC not being able to control oil prices due to increased availability of cheap oil, economic pressures continue to hound organizations in the Kingdom of Saudi Arabia and other GCC countries. Ma...
Shared Services in the Middle East: Automation Offers Path to Better Leveraging Talent
July 25 by SSON Industry ReportsHistorically, many organizations across the Middle East have not been prioritizing cost efficiency as the focus has been predominantly on growth. Today, with markets turned upside down, things are cha...
The New Nearshoring Game
July 21 by Ilan OshriThe competition between nearshoring locations has intensified in recent years, with new locations pitching their attractiveness every year. However, the old game played by established nearshoring loca...
Iberia – Europe's Widening Nearshore Options
July 19 by SSONIberia has long been an attractive location for shared services supporting European and African organizations from nearshore. Since 2000, delivery centers across the region have grown by more than 100...
Who Are the Top 50 BPS in the World?
July 18 by SSON Industry ReportsEverest Group has released the second annual edition of "The Everest Group BPS Top 50™,” a ranking of the world’s largest third-party providers of business process services (BPS) based on their Busine...
Brexit's Impact on the European Shared Services Market
July 01 by SSONThe key thing to note is that across Europe, until now, the UK has been the most popular location for setting up SSOs. Although no one is quite clear on the implications of the UK le...
Brexit's Impact on the European Shared Services Market
July 01 by SSONThe key thing to note is that across Europe, until now, the UK has been the most popular location for setting up SSOs. Although no one is quite clear on the implications of the UK leaving the EU...