NICE Systems


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http://www.nice.com

NICE enables organizations to deliver an effortless, consistent and personalized experience throughout the customer journey. Our solutions allow enterprises to know their customers, act in real time and ensure that every employee is engaged.

NICE uniquely provides a Robotic Automation solution which spans across the semi-assisted and the fully automated workflow scenarios. The solution includes a central management module which oversees the queuing of automation tasks, monitors process completion and system livelihood, and alerts on outstanding issues in real-time.