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SSON Editorial
93 results
of 10
Barbara Hodge, Editor

Hurricane Irma – Up Close & Personal

Modern travel, BCP, and forces of nature

by: Barbara Hodge
Published: September 14, 2017
Tags: travel, Irma, BCP, customer


Barbara Hodge, Editor

Why are only 5% of SSOs implementing GBS?

Still one of the most interesting shared services trends – but is it right for you?

by: Barbara Hodge
Published: September 12, 2017
Tags: GBS, SSON analytics, Global Business Services


Barbara Hodge, Editor

News on a Monday morning…Intelligent Automation is upending the BPO model

The end of traditional outsourcing?

by: Barbara Hodge
Published: August 21, 2017
Tags:


Barbara Hodge, Editor

If you do ONE thing this week: Ascension's @rleecoulter #podcast #cufflinks #standards

A great podcast that ranges from the obsession intelligent (or robotic) automation vendors have with being a "unique snowflake" to Lee's obsession with cufflinks (he wore precision bearing cufflinks to the interview)

by: Barbara Hodge
Published: August 17, 2017
Tags: podcast, B2Biq, Seth Adler, Lee Coulter, standards, IEEE


Barbara Hodge, Editor

Why is the Nordics region so "special"?

If you are in the Nordics – you know what I mean!

by: Barbara Hodge
Published: August 11, 2017
Tags: Nordics, GBS, SSO, technology, nearshore


Barbara Hodge, Editor

#dont_blame_the_bots

Why all the negative press around RPA or process automation? Is it always (well, nearly always) the parents' fault?

by: Barbara Hodge
Published: June 2, 2017
Tags: RPA, bots


Barbara Hodge, Editor

The "Gig-economy" – what are you doing about it?

You can't recruit and build for tomorrow if your paradigm is "yesterday"

by: Barbara Hodge
Published: May 25, 2017
Tags: automation, talent, Kevin Wheeler


Barbara Hodge, Editor

Talent: Full Steam Ahead with Digital Tools

If you're not keeping up with the needs of multigenerational teams you’re on a losing track. To attract and keep the people that will really drive you forward you need to rethink their career development

by: Barbara Hodge
Published: May 23, 2017
Tags: SSO Week Digital, SSO Week Europe, talent


Barbara Hodge, Editor

How to get the most out of your conference experience - SSON Editor’s Tips

Whether it's your first rodeo or your 50th, here’s a reminder of how to make the best use of your time at SSO Week Europe in Manchester this week.

by: Barbara Hodge
Published: May 15, 2017
Tags: Conference


MMN

Are You Asking the Right Questions?

The right answers to the wrong questions can lead to devastating results. Tips on better management

by: Editorial Staff at Management Matters Network
Published: April 25, 2017
Tags: Peter F. Drucker, market research, Pepsi, Henry Ford, Xerox


93 results
of 10