Tough Talking: How to Commit to Operational Excellence (Part 2)

Andrea Schaffell, Ricoh and John Gregory, Kellogg's

Some Mighty and Heartfelt Lessons from a Decade in the Saddle: "Things I Wish I’d Known 10 Years Ago" Part 2: Continuous Improvement What does Continuous Improvement mean for the Shared Services and Outsourcing industry today? We chose a couple of very special SSON friends to answer this question. Both began their SSC careers in the

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