How Do You Drive Workforce Optimization?

Posted: 06/11/2013

A trusted strategic HR partner to growing businesses, TriNet saved $300,000 in overtime in its first year using Impact 360 Workforce Optimization across its front-line customer service and back-office operations. At the same time, it improved employee performance and productivity, while offering in-depth performance and cost-to-serve reporting.

The end result? Customer satisfaction increased. And that's what we're all after.

See for yourself – watch the video.

To continue viewing this content please fill out the form below and become an SSON member.
Or if you're already a SSON member, sign in below to download.
Join

By entering in your information and submitting the form, you give the sponsor permission to contact you regarding their product and you agree to our User Agreement, Privacy Policy, and Cookie Policy.

For more information on how you can improve your people processes, download the Workforce Optimization Whitepaper here.

Contributor:
Verint® Systems Inc.

Join for Free

EVENTS OF INTEREST

Golden Tulip Berlin - Hotel Hamburg, Berlin, Germany
January 21 - 23, 2018
Hyatt Regency Orlando, Orlando, FL, United States
January 21 - 25, 2018
The Westin New York Grand Central Hotel, New York, NY, United States
January 28 - 29, 2018