How Do You Drive Workforce Optimization?

Posted: 06/11/2013

A trusted strategic HR partner to growing businesses, TriNet saved $300,000 in overtime in its first year using Impact 360 Workforce Optimization across its front-line customer service and back-office operations. At the same time, it improved employee performance and productivity, while offering in-depth performance and cost-to-serve reporting.

The end result? Customer satisfaction increased. And that's what we're all after.

See for yourself – watch the video.

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For more information on how you can improve your people processes, download the Workforce Optimization Whitepaper here.

Verint® Systems Inc.

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