Analytics
SSOW Day One Summary
March 22 by SSON EditorSSOW North America kicked off with a bang Tuesday thanks to the knowledgeable insights provided by speakers, engaging questions from attendees, and a lively atmosphere in the expo hall.
FCA, Consumer Duty and Analytics
January 18 by SSO NetworkThe FCA’s new consumer duty has placed a tight timeline on implementing rules for open products and services by July 2023. Will you be ready?
How GBS Can Read Data ‘Tea Leaves’ for Better Decision-Making
November 23 by SSO NetworkSSON Research & Analytics is helping GBS decision-makers better understand the lay of the land, particularly as they prepare for a global recession.
How Shared Services Are Supporting Enterprise Working Capital
June 29 by Chris McCannThe need for liquidity and forward visibility to cash flow has been vital to enterprises navigating through unprecedented and uncertain times
How to Harness Analytics: The Rx Healthcare Remedy for Data Accessibility
December 16 by Shared Services & Outsourcing NetworkU.S. healthcare organizations prioritize electronic data. But quality management diagnostics reveal challenges accessing clean data. Analytics provides the solution. Read on to learn how to drive more...
Implementing Shared Services in a World Turned Upside Down:
November 08 by Jonathan SteffenIn the third of a series of three exclusive articles, communication strategist Jonathan Steffen asks leading industry experts what they have learned from setting up Shared Services during the COVID-19...
5 Ways Your Business Process Management System Could Be Failing Your Back Office
July 26 by SSON EditorialBack-office operations have been using task and process automation tools like Business Process Management (BPM) systems for decades, yet they still struggle to serve the customer at the right cost. T...
Hiring People "Not Like You"
February 10 by Chris McCannIt's the primary obstacle to achieving the next stage of value proposition for shared services
SSON Report: Building a Business Case for Cloud Automation
October 04 by SSON Industry ReportsHow to achieve positive ROI by identifying and prioritizing processes to automate
Secure your discount on a Premium Subscription to SSON Analytics
January 25 by SSON AnalyticsSecure a discount on a full 12-month premium subscription to SSON Analytics, the global data analytics centre of the Shared Services & Outsourcing Network.
10 Best Shared Services Statistics We've Seen Last Year!
December 21 by Barbara HodgeThe most important numbers you'll need to know to charge into the year ahead...
The 5 Stages of Analytics Maturity: Are You Where You Should Be?
October 25 by SSO NetworkShared services analytics can identify new markets, drive agility, improve talent management and increase customer experience. What are you waiting for?