Andrea Schaffell
Tough Talking: How to Commit to Operational Excellence (Part 2)
August 19 by Andrea Schaffell, Ricoh and John Gregory, Kellogg'sSome Mighty and Heartfelt Lessons from a Decade in the Saddle: "Things I Wish I’d Known 10 Years Ago" Part 2: Continuous Improvement What does Continuous Improvement mean for the Shared Se...
Tough Talking: Two Veterans of the Shared Services Industry Open Up
July 14 by Andrea Schaffell, Ricoh and John Gregory, Kellogg'sSome Mighty and Heartfelt Lessons from a Decade in the Saddle: "Things I Wish I’d Known 10 Years Ago" Part I: Top Management Sponsorship And Selling The Shared Services Concept...
