Central & South America
Why Latin American Order-to-Cash Operations Are Ripe for Shared Services
January 30 by Ankur JainLatin America is an emerging market for BPO & Shared Services; as a result, we expect the Order-to-Cash process to come under greater scrutiny in the immediate future. This article compares global O...
Petrobras Drives Forward With Shared Services
November 30 by SSONAby Albu, Petrobras Shared Services Planning and Performance Coordinator, explains what drove the state-owned company to evaluate operational performance. He also shares some of the benefits share...
New Technology Applications drive ABB Brazil Services
November 30 by SSONHow is ABB leveraging its shared services model to improve its operations? Learn about its services delivery strategy in this interview with Francisco Malnarcic, SAS Manager of the company. He talks...
Shared Services Success Depends on Business Process Management
November 22 by The Shared Services & Outsourcing Network Editor
Solví: Best New SSO in Brazil Shares Tips on its Management Model
November 18 by SSONLucas Feltre, CSC executive director of Solvî, speaks with IEG [Management Engineering Institute], about the challenge of coordinating an already centralized SSC and continuing to focus on generatin...
What is Scope of Latin American Services Delivery?
November 02 by The Shared Services & Outsourcing Network Editor
What Can We Expect from Latin America?
November 01 by The Shared Services & Outsourcing Network Editor
The BPO industry on trends for Latin America - 2013
October 22 by The Shared Services & Outsourcing Network Editor
[SPANISH] SSON Excellence Awards Presented at Shared Services & Outsourcing Week Latin America 2012
October 17 by SSONWinners of the 2012 Shared Services & Outsourcing Excellence Awards for Latin America: El Premio de Excelencia en Centros de Servicios Compartidos ya es realizado por IQPC en los EE.UU. y en Eu...
Exploring Latin America's potential for services delivery
September 18 by SSONSSON interview with Ankur Prakash, VP & COO, TCS Latin America, Tata Consultancy Services Ankur, TCS has been taking a pretty aggressive BPO approach in some of the emerging markets. Globally spea...
[Spanish] CSC para apoyar el crecimiento de una organización
April 03 by SSONJuan Carlos Valderrama, Gerente de Innovaciôn y Proyectos de Mabe, habla acerca del desarrollo de un CSC para apoyar el crecimiento de la organizaciôn. Para mâs detalles – www.sharedservic...
Roundtable: Shared Services & Outsourcing in Latin America
January 10 by SSO NetworkIt might not yet have the same profile as South Asia or Eastern Europe, but Latin America is becoming an increasingly popular destination for organizations looking to establish shared service centers,...