Chazey Partners
7 Steps to Successfully Deploying RPA
February 26 by SSON Industry Reports
Many enterprises – if not most – lack a solid plan for implementing RPA. This guide closes that gap
The 7 Habits Of Highly Effective SSCs
November 15 by SSO Network
Tried and tested strategies that make your shared services a success – and tips on leadership. Plus: 7 skills to foster in your team![Click the red button below].[inlinead]
Tools & Templates: 9 Critical Components For A Successful Client Interaction Framework
February 07 by SSON EditorIt’s not that complicated! Mastering client satisfaction through a comprehensive framework is made easy through this simple roadmap from Chazey Partners. Use it to build a strong basis for you...
From the Chairman’s Diary: A Review of Shared Services & Outsourcing Week 2013, Europe
June 23 by David O'Sullivan, Chairman, SSOW 2013What are the seismic shifts occurring under our feet, which will re-write the future of shared services and outsourcing? We may not have recognized them clearly yet – but their effects will be...
G6 North America 2013: Phil Searle on what you need to know about talent management
April 25 by The Shared Services & Outsourcing Network Editor"Hire for attitude, train for skill" – that's the message Phil Searle, a veteran of the shared services industry, has for you. With only a fraction of BPO and IT services currently operating u...
