communication
How to Become Relevant as a GBS Leader While Also Differentiating Yourself and Delivering Value
October 26 by Edson AlvesAs more and more organizations begin to implement a GBS model, it becomes more difficult to stay relevant as a GBS leader, especially for smaller or less established organizations.
Weathering the Storm of ERP Transformation & Integration
August 22 by SSON EditorERP transformation is consistently thought of as a painful task, but it doesn’t always have to be. During this month’s Finance Transformation Digital Summit, a panel of four ERP transformation experts...
5 Approaches for Global Business Services to Tap Communication Knowledge Management
April 11 by Aniisu K. VergheseGBS organizations have been transforming their operations for some time now, investing in technology, talent, and processes. However, many are yet to realize the importance of knowledge management in...
The Importance of Change Management and Communications for GBS
December 12 by SSO NetworkAfter 2.5 years in the eye of the pandemic storm, GBS leaders across the world are now finding themselves heading firmly into a recession. In that environment, change management takes on a crucial rol...
Are GBS Organizations Differentiating Their Brands Locally?
November 14 by Aniisu K. VergheseThe issues of talent attraction, retention, reputation, connection and collaboration concern many GBS entities, and most look for the shorter way out.
Procurement and the Art of Storytelling
December 03 by Canda RozierStorytelling has been at the heart of human communication for tens of thousands of years, probably since the very dawn of human kind. It is how we frame our world, how we remember experiences, and pa...
Communications as a COE for Shared Services Success: Building The Strategy
July 13 by Aniisu K. VergheseWhat's needed to begin the process and how do you navigate around common challenges?
Communications as a Center of Excellence for Shared Services Success
June 28 by Aniisu K. VergheseThere is real value in investing in communications as a Center of Excellence: Find out what it takes to get there and how to build such teams
Crafting a Consistent Global Business Services Social Media Strategy
October 27 by Aniisu K. VergheseEmployees' social media reach is about 8X that of corporate accounts putting greater influence in the hands of the organizaton’s biggest advocates
The Case of Culture Mis-identity
May 13 by Ilse KerlingHow misreading cultural queues can lead to a stalemate in implementing any change – for example automation
5 Communication Approaches for Successful Knowledge Transitions
March 17 by Aniisu K. Verghese'Knowledge' can be lost in translation – but don't let that happen. Here is how to avoid the pitfalls
Designing a Consistent Business Problem-Solving Forum in Global Capability Centers
February 26 by Aniisu K. VergheseIf your employees aren’t constantly thinking about your customers and of newer and better ways of delivering high value for the business, then you're in trouble..